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As the ease of self-service the Internet provides customers continues to expand, it’s important for businesses to keep predictability, efficiency, and convenience in focus to provide a user experience that feels personal.

Article by Emma Reeves, Sarah Richards
Share:It’s Business and It’s Personal
11 min read
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Use as-you-type suggestions to help users save time and enter more useful queries to find the results they want.

Article by Tony Russell-Rose
Share:Designing Search: As-You-Type Suggestions
6 min read
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