Empathy Archives

6 Rules for Staying Objective in the Testing Phase

Agile and Iterative Process, Design, Emotion, Empathy, Product design, Project Management, Prototypes, Usability, User Acceptance Testing, User Reported Feedback

Objectivity is key in the user testing phase of product development, and these six rules will keep your prototype ringing true.

Article by Gina McDuffie

April 6, 2015

5 min read

Designers as Innovators, and a Story About Coffee

Agile and Iterative Process, Consumer products, Design, Direct Observation Research, Empathy, Interaction Design, Interface and Navigation Design, Mobile Applications, Product design, Prototypes, Research Methods and Techniques, User Acceptance Testing, User Reported Feedback

The creation of an online marketplace for single-origin coffee leads to some realizations about the connections between design thinking and innovation.

Article by Tyler Tate

April 1, 2015

6 min read

4 Techniques of Successful UX Executives

Agile and Iterative Process, Business UX Leaders, Business Value and ROI, Design, Empathy, Employee Experience, Internal Company Dynamics, Personal and Professional Development, Strategy, Team Dynamics, Vendor-Client Relationships, Working With Stakeholders

UX executives who bring real change and innovation to their organizations rely on many of the same techniques when working with their teams and stakeholders.

Article by Gayna Williams, Tracey Lovejoy

March 24, 2015

9 min read

Developing a Thirst for UX

Agile and Iterative Process, Business Value and ROI, Consumer products, Customer Experience, Design, Design for Experience Awards, Development, Empathy, Employee Experience, Internal Company Dynamics, Personas, Product design, Product Releases and Redesigns, Project Management, Research Methods and Techniques, Strategy, Team Dynamics, Usability

Results of the Promoting Empathy for Users category of the Design for Experience awards show how organizations can keep customers at their core.

Article by Josh Tyson

March 16, 2015

4 min read

From Design Thinking to Design Doing

Agile and Iterative Process, Apple, Business Value and ROI, Consumer products, Customer Experience, Design, Design Theory, Design Tools and Software, Empathy, Facebook, Google, Healthcare, Marketing and Brand, Mobile Applications, Mobile Technology, Personal and Professional Development, Product design, Project Management, Requirements and Specifications, Strategy, Technology, Usability

In an excerpt from his new book, Well Designed, Jon Kolko outlines a powerful design process.

Article by Jon Kolko

March 3, 2015

7 min read

Apply Empathy Within Your Organization

Business Value and ROI, Consumer products, Design, Design Theory, Empathy, Employee Experience, Internal Company Dynamics, iPhone, Location-Based Services, Marketing and Brand, Mobile Applications, Mobile Technology, Personal and Professional Development, Product design, Product Releases and Redesigns, Project Management, Psychology and Human Behavior, Strategy, Team Dynamics, Working With Stakeholders

In an excerpt from her new book, Practical Empathy, Indi Young explains how to make change on the inside.

Article by Indi Young

February 18, 2015

13 min read

Empathy

6 Rules for Staying Objective in the Testing Phase