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- Customer Experience, Design Theory, E-commerce, Interaction Design, Persuasive Design, Strategy, Web
A look at the causes of mass cart abandon.
Article by Giovanni Calabro
- E-commerce, Marketing and Brand, Open source, Social Media Marketing, Strategy, The Business of UX, Web 2.0
18-40-year-olds seek a peer-like connection with the brands they love.
Article by Lisa Johnson and Cheri Hanson
- E-commerce, Marketing and Brand, Open source, Product design, Strategy, Web
Organic’s Troy Young on why the social web is great for marketeers.
Article by Troy Young
- Design, E-commerce, Google, Product design, Web
Bad design plus commercial success doesn’t make good design. Period.
Article by Andy Rutledge