- Design Theory, Design Thinking, Healthcare, Human factors, Usability, User Experience
Learn why healthcare blames human error instead of fixing broken design, and what needs to change.
Article by Paivi Salminen
Designing for Oops
- The article explains why mistakes happen, not because we’re careless, but because most systems are built as if humans never mess up.
- It demonstrates how slips (doing the wrong thing) and mistakes (thinking the wrong thing) require different solutions, including better design for slips and a deeper understanding of mistakes.
- The piece outlines how aviation and factories prevent errors by removing blame, allowing workers to stop production when something’s off, and designing systems that make it difficult to do the wrong thing, and asks why healthcare hasn’t done the same.
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- January 15, 2026
4 min read