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Earning the Right to Research: Stakeholder Buy-In and Influence in the AI x UX Era

  • AI in UX, Artificial Intelligence, Design Research, Human-Centered Design, UX Research

Explore how design researchers can earn the trust and buy-in that give studies impact, even as AI shifts how teams work.

Article by Sara Fortier
IDEAS IN BRIEF
Earning the Right to Research: Stakeholder Buy-In and Influence in the AI x UX Era
  • The article emphasizes that synthetic data and AI tools promise speed, but not the alignment or shared purpose that makes design research effective in solving design problems.
  • It asserts that meaningful human-centred design begins with trust and the permission to conduct research properly (i.e., strategically).
  • The piece outlines how to build stakeholder buy-in for design research through practical strategies that build influence piece by piece within an organization.
  • Adapted from the book Design Research Mastery, it offers grounded ways to enable impactful user studies in today’s AI-driven landscape.
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12 min read

The Power of Interaction Data: Tracking User Behavior in Modern Web Apps

  • Behavioral Analytics, Data Analysis, User Experience, Web Analytics

Explore how interaction data uncovers hidden user-behavior patterns that drive smarter product decisions, better UX, and continuous improvement.

Article by Srikanth R
IDEAS IN BRIEF
The Power of Interaction Data: Tracking User Behavior in Modern Web Apps
  • The article explains how interaction data like clicks, scrolls, and session patterns reveals real user behavior beyond basic analytics.
  • It shows how tools such as heatmaps and session replays turn this data into actionable insights that improve UX and product decisions.
  • The piece emphasizes using behavioral insights responsibly, balancing optimization with user privacy and ethical data practices.
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14 min read

Usability Tests vs. Focus Groups

  • Design Thinking, Focus Groups, Product Design, Usability Testing, User Experience, UX Design, UX Research

Learn when to talk to users, and when to watch them in order to uncover real insights and design experiences that truly work.

Article by Paivi Salminen
IDEAS IN BRIEF
Usability Tests vs. Focus Groups
  • The article distinguishes between usability tests and focus groups, highlighting their different roles in UX research.
  • It explains that focus groups gather opinions and attitudes, while usability tests observe real user behavior to find design issues.
  • The piece stresses using each method at the right stage to build the right product and ensure a better user experience.
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2 min read

AI, Early-Career Jobs, and the Return to Thinking

  • Artificial Intelligence, Design Automation, Design Career, Future of Work

AI didn’t just change work — it removed the starting point. This piece explores what happens when early-career jobs vanish, and why the most “future-proof” skills might be the oldest ones.

Article by Pavel Bukengolts
IDEAS IN BRIEF
AI, Early-Career Jobs, and the Return to Thinking
  • The article illustrates how AI is quickly taking over beginner-level jobs that involve routine work.
  • The piece argues that the skills that remain most valuable are human ones, like critical thinking, communication, big-picture understanding, and ethics.
  • It suggests that companies must decide whether to replace junior staff with AI or use AI to help train and support them.
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5 min read

AI Boosts for UI/UX Designers: Fast Growth with Smart Tools

  • AI in UX, Design Tools and Software, Design Workflow, Product Design, UX Design

AI is changing how designers work — speeding up workflows, sparking creativity, and taking care of the tedious parts. But it’s not here to replace designers — it’s here to amplify their insight, empathy, and impact.

Article by Nayyer Abbas
IDEAS IN BRIEF
AI Boosts for UI/UX Designers: Fast Growth with Smart Tools
  • The article explores how AI transforms UI/UX design by automating repetitive tasks, speeding up workflows, and enhancing creativity across ideation, prototyping, and research.
  • It argues that AI empowers rather than replaces designers, freeing them to focus on insight, empathy, and strategy while maintaining ethical and user-centered design.
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5 min read

UX Promptly Needed: a Railway Digital Transformation Story

  • AI in UX, Artificial Intelligence, Design Thinking, Digital Transformation, Human-Centered Design, Innovation, UX Design

When a traveler loses her bag, a simple UX flaw turns inconvenience into chaos. What if smart design and AI could turn that moment into a story of trust instead?

Article by Krystian M. Frahn
IDEAS IN BRIEF
UX Promptly Needed: a Railway Digital Transformation Story
  • The article shows how poor UX design in railway lost and found systems creates frustration and inefficiency for passengers and staff.
  • It argues that applying human-centered design and AI-powered tools, such as QR-based tracking and digital reporting, could transform the process into a seamless, trust-building experience.
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3 min read
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