Design

Big data, smart mobile technology and connected devices are combining to allow us to build a new type of smart digital service, capable of constantly evolving and learning our individual preferences and environments, almost as if it’s alive.

If technology is essential to our future success and goals, then the means by which we interact with it must be critical.

If you’re working with an audience across the globe, all under budget and time constraints, remote user testing can provide the rich data to help make informed decisions.

Don’t leave users squinting or pinching and zooming just to experience your mobile website. Help them make the most out of your mobile presence.

Journey mapping is a sophisticated, simple, and especially powerful tool that can help designers perfect the customer experience.

Podcasting with Alan Cooper: father of Visual Basic, creator of personas, co-founder of Cooper, and all-around toolmaker.

A review of our own social login and commenting experience finds some fixable flaws that might be hindering engagement.

You don't need a big budget to bring experience design into your project, you just need to be more resourceful.

The lead designer from Looksery—Snapchat's recent acquisition—explains how user testing led to the creation of an app people can't get enough of.

Sometimes the process of paying roadway tolls online can feel worse than waiting in traffic.

Designers can streamline their workflow and improve their products by getting down and dirty with some rough-and-tumble research methods.