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7 Actions that Earn User Trust

  • Content and Copy, Design, Design Tools and Software, Direct Observation Research, Facebook, Information Design and Architecture, Interaction Design, Interface and Navigation Design, Location-Based Services, Marketing and Brand, Mobile Applications, Mobile Technology, New and Emerging Technologies, Privacy and Data Security, Product design, Psychology and Human Behavior, Research Methods and Techniques, Technology

When it comes to privacy issues, you need to build trust with users—here are seven actions that engender transparency and control.

Article by Ilana Westerman
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6 min read
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Design Standards Let the Interface Disappear Behind the Experience

  • Business Value and ROI, Content and Copy, Customer Experience, Design, Design Tools and Software, Development, Employee Experience, Enterprise Products, HTML5, Interaction Design, Interface and Navigation Design, Internal Company Dynamics, Microsoft Windows, Mobile Applications, Mobile Technology, Product design, Project Management, Technology, User Acceptance Testing, User Reported Feedback, Visual Design

The best UIs get out of the way and let the experience shine—clear design standards make such interface designs possible.

Article by Mike Maass
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6 min read
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UX Is Not A Verb

  • Agile and Iterative Process, Apple, Business Value and ROI, Design, Design Tools and Software, iPad, Personal and Professional Development, Project Management, Prototypes, Research Methods and Techniques, Team Dynamics, User Acceptance Testing, Vendor-Client Relationships, Wireframes, Working With Stakeholders

Helping clients understand that UX is a holistic process, not a single action, can benefit everyone working on a project.

Article by Tim R. Todish
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4 min read
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Hosting a Page Description Workshop

  • Agile and Iterative Process, Data visualization, Design, Design Tools and Software, Internal Company Dynamics, Marketing and Brand, Product design, Project Management, Prototypes, Research Methods and Techniques, Research Tools and Software, Sketching, Technology, User Acceptance Testing, User Reported Feedback, Vendor-Client Relationships, Working With Stakeholders

If you want to create a Page Description Diagram that reflects the needs of your stakeholders, consider inviting them to a Page Description Workshop.

Article by Andrew Wirtanen, Colin Butler
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7 min read
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Designing Down from Science Fiction: A Staged Approach

  • Augmented Reality, Consumer products, Data visualization, Design, Design Tools and Software, Development, Gaming, Gestures, Heuristics, Input devices, Interaction Design, Interface and Navigation Design, Microsoft, New and Emerging Technologies, Product design, Product Releases and Redesigns, Prototypes, Technology, Touch, Usability, User Acceptance Testing

The user interfaces presented in science fiction can be a huge source of inspiration, but designing down is often required to make them an approximate reality.

Article by Dan Turner
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9 min read
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Building a Better User Experience by Designing in the Browser

  • Agile and Iterative Process, Browsers, Business Value and ROI, Design, Design Tools and Software, Interaction Design, Interface and Navigation Design, Product design, Project Management, Technology, Usability, User Acceptance Testing, Visual Design

Designing in the browser makes it easier to set realistic expectations with clients and creates working comps that are ready to test with users.

Article by Jared Rogers
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7 min read
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