- Agile and Iterative Process, Business UX Leaders, Business Value and ROI, Customer Experience, Internal Company Dynamics, Marketing and Brand, Strategy, The Business of UX
Forrester’s Harley Manning discusses customer and user experience strategy.
Article by Harley Manning, Forrester Research
Share:Making User and Customer Experience a Business Competency
Share this link
- December 14, 2010
18 min read