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Secrets of Agentic UX: Emerging Design Patterns for Human Interaction with AI Agents

  • Agentic UX, AI Agents, AI in UX, Artificial Intelligence, Future of Design, Human-AI Interaction, Interaction Design, UX Design

Designing for AI? Know what your agent can actually do. This guide breaks down the four core capabilities every UX designer must understand to build smarter, safer, and more user-centered AI experiences.

Article by Greg Nudelman
IDEAS IN BRIEF
Secrets of Agentic UX: Emerging Design Patterns for Human Interaction with AI Agents
  • The article examines how UX designers can effectively work with AI agents by understanding the four key capability types that shape agent behavior and user interaction.
  • It emphasizes the importance of evaluating an AI agent’s perception, reasoning, action, and learning abilities early in the design process to create experiences that are realistic, ethical, and user-centered.
  • The piece provides practical frameworks and examples — from smart home devices to healthcare bots — to help designers ask the right questions, collaborate cross-functionally, and scope AI use responsibly.
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