Louis Rosenfeld

Founder and Publisher at Rosenfeld Media and Information Architect

UX pioneer and author shaping information architecture and publishing at Rosenfeld Media.

Avoiding “moment prisons” as we move into the era of conversational AI

Robb and Josh welcome renowned publisher and information architect Lou Rosenfeld for a conversation that gets into the roots of experience design while exploring the full bloom of generative AI.

Lou Rosenfeld is Rosenfeld Media’s founder and publisher. Like many user experience folk, Lou started somewhere (library science), made his way somewhere else (information architecture), and ended up in an entirely different place (publishing and conference production).

Lou spent most of his career in information architecture consulting, first as founder of Argus Associates and later as an independent consultant, working with such organizations as Caterpillar, Paypal, Ford, AT&T, and the Centers for Disease Control. He co-founded the Information Architecture Institute, as well as the IA Summit, DesignOps Summit, Advancing Research, Enterprise UX, Civic Design, and Design in Product conferences. Lou has edited or co-authored five books, including the IA “bible,” Information Architecture for the Web and Beyond, and Search Analytics for Your Site. He lives in Brooklyn, New York, and posts regularly on LinkedIn.