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Tim de Sousa

Executive Manager - Privacy at Westpac | Westpac

Tim is a privacy and information governance policy specialist with a focus on innovation and emerging technologies. In 2019, Tim established and ran the NSW Government Policy Lab, Australia’s first whole-of-government human-centred policy design lab. He has held senior privacy roles with Westpac, the Commonwealth Bank of Australia and the Office of the Australian Information Commissioner, and serves on the ANZ advisory board of the International Association of Privacy Professionals.

What privacy pros can learn from service design

  • Accessibility, Consumer products, Customer Experience, Design, Design Theory, Information Design and Architecture, Privacy and Data Security, Product design, Software as a Service, Technology, Technology for the Common Good, Usability

Things like technology, privacy, or accessibility aren’t plug-and-play components, but a vital part of what makes a service good for users.

Article by TJ Harrop, Tim de Sousa
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