Tanner Kohler is a User Experience Specialist with Nielsen Norman Group. Tanner’s studies have focused on social psychology. He has researched theories of human motivation and learning and applied them to settings such as disaster preparedness, sustainability, and firefighter training. He also developed, taught, and evaluated curricula for thousands of full-time volunteers for the Church of Jesus Christ of Latter-Day Saints; additionally, he worked on assessing and improving service design for the same organization.