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Nikki Knox

Design Education Strategist | Cooper

Nikki Knox is a Design + Education strategist at Cooper who draws from a diverse design background that includes architecture, interiors, product, and interaction design. She is committed to the design process and ways of working and thinking that reach beyond a specific deliverable.

A workshop activity that forges alignment on user needs, goals, and pain-points, Persona Empathy Mapping bridges the gap between personas and design concepts.

Article by Nikki Knox
Share:How to Use Persona Empathy Mapping
5 min read

Did you know UX Magazine hosts the most popular podcast about conversational AI?

Listen to Invisible Machines

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