Minal works as a Sr. User Experience Researcher at Uber in San Francisco. She leads research globally for delivery people using Uber Eats. She started with Uber 3.5 years ago, where she focused on growth of Uber in India and later moved on to exploring the question of how Uber can be made accessible to riders in all emerging markets.
She has an educational background in design and has worked with companies like Samsung and IBM Research in the past.