Flag

We stand with Ukraine and our team members from Ukraine. Here are ways you can help

Become a member

Get exclusive access to thought-provoking articles, bonus podcast content, and cutting-edge whitepapers. Become a member of the UX Magazine community today!

Home ›› Archives for [email protected]

Minal Jain

Senior UX Researcher | Uber Eats

Minal works as a Sr. User Experience Researcher at Uber in San Francisco. She leads research globally for delivery people using Uber Eats. She started with Uber 3.5 years ago, where she focused on growth of Uber in India and later moved on to exploring the question of how Uber can be made accessible to riders in all emerging markets.

She has an educational background in design and has worked with companies like Samsung and IBM Research in the past.

    Ten things I’ve learned as a UX researcher at Uber

    • Automotive, Behavioral Science, Contextual User Studies, Customer Experience, Design, Design Tools and Software, Development, Empathy, Interaction Design, Internal Company Dynamics

    As I sit and reflect on my 3.5 years at Uber, I feel grateful and amazed by how much I’ve learned and grown in this role.

    Article by Minal Jain
    Share
    Share:Ten things I’ve learned as a UX researcher at Uber
    12 min read
    Uber_ArticleImage
    ✕

    Join the UX Magazine community!

    Stay informed with exclusive content on the intersection of UX, AI agents, and agentic automation—essential reading for future-focused professionals.

    Hello!

    You're officially a member of the UX Magazine Community.
    We're excited to have you with us!

    Thank you!

    To begin viewing member content, please verify your email.

    Tell us about you. Enroll in the course.

      ✕

      This website uses cookies to ensure you get the best experience on our website. Check our privacy policy and

      Accept policy