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The Agentic Design Stack  |  UX is the future of AI
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Season 7—Spring 2026  ·  12 episodes  ·  Through-line: the human architecture of institutional change
Contributing Author

Keren Ruth Wong

UX Magazine Fellow
Keren Ruth Wong

As part of IDEO's Design for Play team -- the consulting arm of IDEO's 20+ year old toy invention studio -- Keren supports partners to connect the dots in applying the principles of Play not only to kids and toys, but also to today's toughest challenges, from finance to health, mobility, education, and more. Prior to IDEO, she launched two organizations in the education sector, collaborating with education bureaus, principals, teachers, parents and students across Greater China and the U.S. to innovate on approaches to building English literacy. She is an alum of World Economic Forum Global Shapers Community (2014-2019). She holds a B.S. in Biology & Society and a minor in Education from Cornell University and an M.P.A. from Tsinghua University where she was a Beijing Government Scholar with a focus on Urbanization.

Contributions to UXM

2 pieces
1
Book Excerpt  ·  Crisis Engineering

The Crisis Worth Using

The five indicators of a genuinely useful crisis—and the difference between the kind that opens a window for transformational change and the kind that merely accelerates collapse. Excerpted from Crisis Engineering.

7 min read April 2025 ◆ The Useful Crisis
2
Guest Article

When the Window Opens: A Field Guide to Crisis Seizing

Written for UXM as a companion to the episode. Not theory—what Marina actually does when she walks into a failing system with a 90-day mandate and no authority to hire. Practical, specific, and unsettling in the best way.

11 min read April 2025 ◆ The Useful Crisis

Ideations

1 cluster
The Useful Crisis
S7 Ep. 4  ·  7 pieces  ·  April 2025