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Katrin Suetterlin

Senior User Experience Writer. Content design & strategy | Sapera

UX writing mentorships need to be more sustainable — now.

  • Customer Experience, Design, Design Theory, Usability, UX Education, UX Magazine

How might we avoid that UX writing experts getting pressured into career-focused mentoring in their own time — and how can we maximize results for all parties? Essentialism and its principle of zooming in could be helpful.

Article by Katrin Suetterlin
IDEAS IN BRIEF
UX writing mentorships need to be more sustainable — now.
  • Even though the mentorship gap is invisible, it is rather tangible and comes in many forms and not all of the answers you’re looking for belong in the chat with an experienced UX mentor.
  • Mentees still seek advice directly from mentors in addition to the communities which can be very hard to turn down.
  • The most useful mentors’ advice you can get can be split up into 3 main meta groups:
    • Skills
    • Career
    • Personal
  • Mentor’s mental health is at the heart of mentorship that’s why it’s important to respect mentors’ energy and time. For instance, not asking something that is on the first page of google and show up 100% of all calls and meet-ups.
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10 min read
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UX Writing for Everyone: What Neurodiversity can Teach us

  • Accessibility

How to improve accessibility by considering all people on the spectrum of neurodiversity

Article by Katrin Suetterlin
IDEAS IN BRIEF
UX Writing for Everyone: What Neurodiversity can Teach us
  • Before giving a talk at a conference, the author surveyed a group of people. The participants either answered that they have a “different” brain themselves or live with a family member who identifies as neurodiverse.
  • By asking four questions on user experience, it was possible to identify major pain points for neurodiverse people, such as enormous cognitive load, jargon, walls of text.
  • UX specialists have the power to revolutionize products and make them accessible to everyone, thereby decreasing stigma and discrimination.

Read the full article below to learn more about neurological makeup and how it can impact design.

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7 min read
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