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John McGloon

Principal User Experience Designer | MathWorks

John works with brilliant people who are helping accelerate the pace of engineering and science across countless disciplines. His focus has been web presentation of technical reference information—information which is used each time someone uses MathWorks software. He conducts research, creates user profiles (personas), creates task analyses and workflows, creates wireframes to illustrate information and interaction design, and conducts usability testing.

Formerly, John managed a team of User Experience designers who worked on interaction design, industrial design, and overall experience design for medical devices. He and his team have several patents for user interfaces for patient monitors. He also managed the Technical Communication group, which produces information and illustration to support device use.

He is a distinguished graduate of Bentley University’s Master of Science program in Human Factors in Information Design. He also holds a Master of Arts in Technical Communication from Boise State University. His undergraduate alma mater is Hobart College.

He is former Manager of Information Design for National Headquarters American Red Cross, Biomedical Services as well as former Manager of Information and Training for National Headquarters American Red Cross, Chapter Services Information Systems. He is a retired veteran of the United States Army.


John lives in Boston with his wife Shelley and son Ian. Three other sons—Patrick, Sean, and Ryan are pursuing their education and careers. He is an avid guitarist and music fan.

Looking at UX management from a military perspective reveals a need for both tactical and strategic leadership roles.

Article by John McGloon
Share:The Strategic and Tactical Aspects of UX Leadership
5 min read

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