The author presents his approach to planning and progress evaluation in project development from a strategic design perspective. Some key pieces of advice:

• Don’t underestimate the power of observation during the research stage, even if it’s hard to convey its value to stakeholders.
• Building a “development matrix” might help to define desired outcomes and the worst-case scenario. A “development matrix”:

• • helps to define a spectrum of possible outcomes to assess how key functions performed
  • makes it easier to improve the product at different stages and take into consideration both functional and emotional expectation