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Ann Charng

User Researcher | Citrix Customer Experience

Ann holds a Masters in Learning, Design & Technology from Stanford University and a Bachelors in Cognitive Science (Human-Computer Interaction specialization) from UC San Diego. She is passionate about improving the user experience for enterprise and consumer software products and has worked at companies including Intuit, Qualcomm, Apple, and Citrix.

The RITE Method can be an effective way to integrate user testing and iteration for fast and fluid design.

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