Flag

We stand with Ukraine and our team members from Ukraine. Here are ways you can help

Become a member

Get exclusive access to thought-provoking articles, bonus podcast content, and cutting-edge whitepapers. Become a member of the UX Magazine community today!

Home ›› Will We Ever Love Using Software?

Will We Ever Love Using Software?

by Josh Tyson
1 min read
Share this post on
Tweet
Share
Post
Share
Email
Print

Save

AI agents continue altering the way we interface with technology, and in this episode, Robb and Josh have a conversation with journalist Matt Alston about his popular Business Insider article, “Everyone Hates Workday.” This deep exploration of our multifaceted interactions with machines looks at the ways Workday’s UX is different across a whole spectrum of users.

As Robb points out, generally speaking, people don’t enjoy using software. Still, the patterns we follow when operating software end up shaping our thinking, and as we move into a world dominated by conversational interfaces, it’s important to consider how these systems are intertwined with our minds. 

Drawing from Matt’s own experiences using software like Workday as a well-established copywriter, this is a fascinating discussion about the work of getting work done.

post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

Tweet
Share
Post
Share
Email
Print

Related Articles

Gamification 2.0. Beyond Points and Badges: Designing for Players, Not Metrics. Chapter 2: The Solution

  • Behavioral Design, Game Design, Gamification Series, Player Engagement, Product Design, User Psychology, UX Design

Find out why slapping badges and points into your app doesn’t work and what six principles from real game design actually drive long-term engagement.

Article by Montgomery Singman
IDEAS IN BRIEF
Gamification 2.0. Beyond Points and Badges: Designing for Players, Not Metrics. Chapter 2: The Solution
  • The piece argues that gamification fails when game aesthetics are borrowed, but game logic is not. Real game designers use six principles to bring real engagement: authentic mastery, meaningful choice, flow-calibrated challenge, rewarded exploration, self-expressed identity, and real social interdependence. The fix isn’t more mechanics; it’s making the experience itself worth repeating.
Read Article →
Share
Share:Gamification 2.0. Beyond Points and Badges: Designing for Players, Not Metrics. Chapter 2: The Solution
5 min read

The Spiral Climbs: Ideas Are Expensive, Systems Are Cheap

  • Agile and Iterative Process, AI Orchestration, Artificial Intelligence, Design Systems, Design Thinking, DesignOPS, Product Design, Product Management, UX Design, UX Tools

Learn how one product designer built a faster, sharper workflow where AI does the scaffolding, judgment owns the outcome, and nothing ships without a traceable why.

Article by Pavel Bukengolts
IDEAS IN BRIEF
The Spiral Climbs: Ideas Are Expensive, Systems Are Cheap
  • The piece explores that design is no longer about designing screens but owning systems, bets, and outcomes. But the core judgment, empathy, and research are irreplaceable. I chain Miro, Figma, VS Code, GitHub, and Jira into one traceable loop from idea to learning. AI takes on the exploration and scaffolding. People own architecture, security, and accountability. A 48-hour operating cadence of small, measurable bets, linked artifacts, and documented decisions keeps speed honest.
Read Article →
Share
Share:The Spiral Climbs: Ideas Are Expensive, Systems Are Cheap
6 min read

Gamification 2.0. Beyond Points and Badges: Designing for Players, Not Metrics. Chapter 1: The Problem

  • Behavioral Design, Game Design, Gamification Series, Player Engagement, Product Design, Psychology and Human Behavior, User Psychology, UX Design

Discover why the points, badges, and streaks in your favorite apps aren’t really gamification.

Article by Montgomery Singman
IDEAS IN BRIEF
Gamification 2.0. Beyond Points and Badges: Designing for Players, Not Metrics. Chapter 1: The Problem
  • The piece claims that most apps misuse gamification, copying superficial mechanics like points and badges that trick rather than motivate people, and that the experience itself is what truly drives engagement, just like good games do.
Read Article →
Share
Share:Gamification 2.0. Beyond Points and Badges: Designing for Players, Not Metrics. Chapter 1: The Problem
4 min read
✕

Join the UX Magazine community!

Stay informed with exclusive content on the intersection of UX, AI agents, and agentic automation—essential reading for future-focused professionals.

Hello!

You're officially a member of the UX Magazine Community.
We're excited to have you with us!

Thank you!

To begin viewing member content, please verify your email.

✕

Get Paid to Test AI Products

Earn an average of $100 per test by reviewing AI-first product experiences and sharing your feedback.

    Tell us about you. Enroll in the course.

      ✕

      This website uses cookies to ensure you get the best experience on our website. Check our privacy policy and

      Accept policy