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Defining and Informing the Complex Field of User Experience (UX)
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Hosting a Page Description Workshop
If you want to create a Page Description Diagram that reflects the needs of your stakeholders, consider inviting them to a Page Description Workshop.
Article - Colin Butler, Andrew Wirtanen - June 12, 2013 - 0 Comments
Hiring the Right Designer
An intimate look at the hiring process of a successful, user-centered New York design firm.
Article - Alexa Curtis, John Payne - May 21, 2013 - 0 Comments
Playful exercises with metaphor can draw new insights out of piles of research data.
Article - Cyd Harrell, Jodi Leo - April 19, 2013 - 5 Comments
UX and Agile: Tying the knot
Like a healthy marriage, combining UX and agile methodologies requires communication, understanding, and compromise.
Article - Michael Lai - April 16, 2013 - 11 Comments
Killed at Launch
A failure to account for UX results in an e-commerce being pulled offline shortly after launch.
Article - Pete Mackie - April 5, 2013 - 21 Comments
Why Certify? Accreditation can add value to UX design
How BSI ISO9001 certification refined design processes for a digital agency that already has multiple accreditations.
Article - Danny Bluestone - March 24, 2013 - 0 Comments
UX Behind the Firewall
Implementing the UX process internally can improve the user interface of a company's applications, improving productivity and morale.
Article - Clive Howard - March 8, 2013 - 4 Comments
The Complexity of Simplicity
Keeping user-centered designs simple can be extraordinarily complicated, so staying focused is key.
Article - Jay Selway - March 5, 2013 - 7 Comments
When and Where to “Woohoo”
Crafting compelling and valuable copy requires infusing the brand's voice with a human tone that users respond to.
Article - John Caldwell - February 25, 2013 - 2 Comments
The Customer-Generated Service Revolution
Service companies that are maintained by their users are growing in numbers and providing a new level of customer experience.
Article - Joe Macleod - February 15, 2013 - 0 Comments