Jordan Julien is an independent consultant working in the Toronto area, specializing in experience strategy. He's worked with brands like Coke, Nike, BMW, Dove, Canadian Tire, Kraft, Telus, P&G and Diageo. He's worked with agencies like Critical Mass, Razorfish, W+K, TAXI, Trapeze, Ogilvy One and Capital C. You can follow Jordan on Twitter, or though his blog.