Senior Manager of User Experience and Technical Communication
John manages a team of User Experience designers working on interaction design, industrial design, and overall experience design for medical devices. He and his team have several patents for user interfaces for patient monitors. He also manages the Technical Communication group, which produces information and illustration to support device use.
He is a distinguished graduate of Bentley University’s Master of Science program in Human Factors in Information Design. He also holds a Master of Arts in Technical Communication from Boise State University. His undergraduate alma mater is Hobart College.
He is former Manager of Information Design for National Headquarters American Red Cross, Biomedical Services as well as former Manager of Information and Training for National Headquarters American Red Cross, Chapter Services Information Systems. He is a retired veteran of the United States Army.
John lives in upstate New York with his wife Shelley and son Ian. Three other sons—Patrick, Sean, and Ryan are pursuing their education and careers. He is an avid guitarist and music fan.