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Internal Company Systems and Intranets

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Taking cues from market leaders like Yamaha, Crate & Barrel, Morton’s The Steakhouse, and Ask.com, companies can rethink the ways they design customer experience.

Article by Elias Parker
Share:These 7 Ingredients Can Revitalize Customer Experience
7 min read
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By tapping into vast amounts of customer data that other industries don’t have access to, financial institutions can use analytics to improve customer experiences.

Article by Rich Berkman
Share:Why Banks Need to Revamp their User Experience
6 min read
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The results of the Bottom Line Impact category of the Design for Experience awards highlight the importance of balancing business needs and user needs.

Article by Josh Tyson
Share:No Bottom Line? No Experience
7 min read
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Sexy design has it’s place in enterprise software, so long as you know what sexy is to your users.

Article by Mick McGee
Share:Is there Room for Sexy in Enterprise Design?
5 min read
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Ideas to help you design better team experiences with B2B software inspired by The One Minute Manager series.

Article by Paul Brooks
Share:How Do We Design for Better Team Experiences?
4 min read
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An agile production shop that combines continuous design and data-driven design lets PBS provide accessible content across a growing number of platforms.

Article by Matt McManus
Share:Why PBS Uses Data to Drive Continuous Design
4 min read
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