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Whitney Quesenbery

Co-Director | Center for Civic Design

Whitney combines a fascination with people and an obsession to communicate clearly with her goal of bringing user research insights to designing products where people matter. Her first two books—Storytelling for User Experience: Crafting Stories for Better Design (with Kevin Brooks for Rosenfeld Media) and Global UX: Design and research in a connected world (with Daniel Szuc)—help practitioners keep users in mind throughout the creative process. She’s also passionate about civic design. As co-director of the non-profit Center for Civic Design with Dana Chisnell, she works with election officials on usability and design of ballots and other election materials.

    Book Excerpt: A Web for Everyone

    • Accessibility, Android, Apple, Apple iOS, Content and Copy, Design, Digital Publishing and eBooks, Empathy, Government and Public Services, Healthcare, Input devices, Interaction Design, Interface and Navigation Design, iPad, iPhone, Mobile Applications, Mobile Technology, New and Emerging Technologies, Personas, Product design, Research Methods and Techniques, Research Tools and Software, Software as a Service, Technology, Technology for the Common Good, Touch, Usability, User Acceptance Testing, Visual Design, Voice & Natural Language

    An excerpt from the book A Web for Everyone, by Sarah Horton and Whitney Quesenbery, introduces a set of personas that can inform accessibility in design.

    Article by Sarah Horton, Whitney Quesenbery
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