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Whitney Quesenbery

Co-Director | Center for Civic Design

Whitney combines a fascination with people and an obsession to communicate clearly with her goal of bringing user research insights to designing products where people matter. Her first two books—Storytelling for User Experience: Crafting Stories for Better Design (with Kevin Brooks for Rosenfeld Media) and Global UX: Design and research in a connected world (with Daniel Szuc)—help practitioners keep users in mind throughout the creative process. She’s also passionate about civic design. As co-director of the non-profit Center for Civic Design with Dana Chisnell, she works with election officials on usability and design of ballots and other election materials.

    An excerpt from the book A Web for Everyone, by Sarah Horton and Whitney Quesenbery, introduces a set of personas that can inform accessibility in design.

    Article by Sarah Horton, Whitney Quesenbery
    Share:Book Excerpt: A Web for Everyone
    13 min read
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