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Noa Barbiro

Noa Barbiro is a product executive with over a decade of experience in AI, machine learning, personalization, and other data-intensive product development.
Currently leading the MSAI (Microsoft Search, Assistant, and Intelligence) Recommendation products at Microsoft, helping millions of daily users to increase their productivity across M365, Office, Outlook, Drive, and other collaboration products.
Previously, she led computer vision, NLP, Ranking, and Search products at Booking.com, focused on UX and HMI with AI. In addition, Noa heads a mentoring program at a non-profit organization ‘LeadWith- Women Leading Tech’ to encourage the professional growth of women in the technology industry. 

A case study on how Booking.com leveled up its UX through trial and error.
Article by Noa Barbiro
Introducing Voice Search Experience at Booking.com
  • The author demonstrates the showcase of introducing a voice search experience at one of the global online travel companies – Booking.com.
  • The article leads us through every stage of shipping a product using machine learning and a new UX and interaction:
    • A product discovery process for user requirements led to the initial step in creating conversational interaction and prioritizing MVP features.
    • After that, the team matched the list of software and algorithmic parts to either already-existing or yet-to-be-built capabilities.
    • The next step is to establish a taxonomy of relevant user journeys and intents (actions we should support and map to the appropriate app screens and inputs).
    • The design and initial interface for the app’s home screen were created as the final step to enable users to conduct any post-booking or search action using voice commands.
  • There is always room for improvement when introducing an innovative experience. Constant work in research and development is a key to a smoother and more individualized experience through a better understanding of intents.
Share:Introducing Voice Search Experience at Booking.com
7 min read
Introducing Voice Search Experience at Booking.com

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