Nick Shim (@nim342) is a researcher and engineer from Sago Sago Toys, working on titles such as Sago Mini Pet Cafe and Monsters. He holds a M.Sc. in Human Computer Interaction from the University of Toronto and leads Sago's research with kids and parents. Nick is an experienced usability tester who has worked with gamers as young as 2 and as seasoned as 86. Prior to joining Sago he worked at Electronic Arts as a software engineer, developing console games for the NBA Live and FIFA franchises.