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The Agentic Design Stack  |  UX is the future of AI
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Season 7—Spring 2026  ·  12 episodes  ·  Through-line: the human architecture of institutional change
Contributing Author

Michaela Hackner

UX Magazine Fellow
Michaela Hackner

She's spent the past 20 years using design to drive strategic, measurable impact for mission-driven companies, nonprofits, and the US Government as both a UX design practitioner and by introducing, scaling, and leading a variety of design practices. My work sits at the heart of humanity and technology where I apply design methods to deliver positive change—be it through creating an environment where designers can do their best work or leading efforts to improve the lives of software users. I thrive most when I'm helping organizations uncover opportunities to solve problems that both empower users (or team members) and strengthen organizational outcomes, then defining the vision and overseeing the design direction to bring that work to life. I'm a deeply invested design advocate and passionate mentor, coach, and manager. Some of my proudest moments are amplifying the work of others and guiding them towards their next professional goal.

Contributions to UXM

2 pieces
1
Book Excerpt  ·  Crisis Engineering

The Crisis Worth Using

The five indicators of a genuinely useful crisis—and the difference between the kind that opens a window for transformational change and the kind that merely accelerates collapse. Excerpted from Crisis Engineering.

7 min read April 2025 ◆ The Useful Crisis
2
Guest Article

When the Window Opens: A Field Guide to Crisis Seizing

Written for UXM as a companion to the episode. Not theory—what Marina actually does when she walks into a failing system with a 90-day mandate and no authority to hire. Practical, specific, and unsettling in the best way.

11 min read April 2025 ◆ The Useful Crisis

Ideations

1 cluster
The Useful Crisis
S7 Ep. 4  ·  7 pieces  ·  April 2025