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Home ›› Archives for Kath Blackham

Kath Balackham

Global Leader in Conversational AI | Speaker on The Future of Work & AI | VERSA Agency

I am a firm believer in giving back to our industry and the wider business community. As part of this, I am a mentor for a number of women across different industries and a strong advocate for mental health in the workplace. I am also a pioneer of the four-day week in Australia.

The Empathy Equation– Can Digital People deliver empathy at scale?

  • Conversational Design, Defining AI, Empathy

Empathetic interactions? Or volume and scale? AI, in the form of bots and empathetic digital people, can deliver both.

Article by Kath Balackham
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Empathy Equation
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