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Season 7—Spring 2026  ·  20 episodes  ·  Through-line: the human architecture of institutional change
Contributing Author

Jurgen Gravestein

UX Magazine Fellow
Jurgen Gravestein

Jurgen Gravestein is a writer and conversation designer. He was employee no. 1 at Conversation Design Institute and now works for the strategy and delivery branch CDI Services helping companies drive business value with conversational AI. Feel free to subscribe to his newsletter Teaching computers how to talk.

Contributions to UXM

2 pieces
1
Class of 2024

How Conversational AI Is Shaping The Future of UX

2
Class of 2023

Why Every UX Designer Should Study Conversation Design