Senior User Experience and Innovation Executive, strategist, international speaker and published author who translates organizational needs into rapid action plans and spearhead programs that engage customers, drive shareholder value, generate multimillion-dollar revenues and optimize performance across the enterprise. Trusted partner to senior leadership with deep multicultural experience leading projects and galvanizing disparate teams in delivering extraordinary results on multiple continents, including North America, Europe and Asia-Pacific – with emphasis on retaining and developing top talent.