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The Agentic Design Stack  |  UX is the future of AI
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Season 7—Spring 2026  ·  14 episodes  ·  Through-line: the human architecture of institutional change
Contributing Author

Dana Publicover

UX Magazine Fellow
Dana Publicover

Dana Publicover is a writer, facilitator & design thinking expert who has worked with NASA, Google, McKinsey & the Metropolitan Museum of Art. The author of Empathy at Scale and founder of Publicover & Co, Dana blends UX research, content marketing and service design to transform B2B sales strategies. She recently moved from the US to Hamburg, Germany and is currently learning German from her twin toddlers.

Contributions to UXM

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Class of 2021

Sales Experience Design: The Future of Customer-Centric Services