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Chris Hardtman

Senior Director, Digital Design & UX | New York Public Radio

Product design director, design team manager, mentor and innovator, leading teams to develop scalable, expressive design systems that extend a brand’s storytelling reach. As the scaffolding to any great design, Hardtman delights in building positive people relationships. She is currently the Senior Director, Digital Design & UX at New York Public Radio.

A New Design-Centered Meeting Framework: Better Capture the Product Design Narrative

  • Customer Experience, Design, Emotion
How to have productive design conversations and incentivise collaboration in the remote working era.
Article by Chris Hardtman
IDEAS IN BRIEF
A New Design-Centered Meeting Framework: Better Capture the Product Design Narrative
  • Understanding what users feel when using the product is the path towards a great user experience.
  • A good starting point is to research who are the users and subsequently map their emotions at different stages of using the product.
  • Once users emotional background is figured out, it’s easier to frame problems, prevent negative emotions and build a greater user experience.

Read the full article to learn about designing great interactions that suit human emotions.

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