Flag

We stand with Ukraine and our team members from Ukraine. Here are ways you can help

Become a member

Get exclusive access to thought-provoking articles, bonus podcast content, and cutting-edge whitepapers. Become a member of the UX Magazine community today!

Home ›› Are AI Agents the End of SaaS?

Are AI Agents the End of SaaS?

by Josh Tyson
1 min read
Share this post on
Tweet
Share
Post
Share
Email
Print

Save

AI agents mark the beginning of a new era in software development. But do they also mark the end of Software as a Service (SaaS)? In this episode, Robb and Josh explore this paradigm shift with Janelle Teng, Vice President at Bessemer Venture Partners’ San Francisco office. Recently, on her Next Big Teng Substack, Janelle noted that “2024 has not been kind to SaaS companies.”

A Stanford scientist and former product manager at Salesforce, Janelle shares her optimism about the multi-agent approach to automation and emphasizes the critical importance of investing in infrastructure. The discussion also explores the ramification of consumer adoption of AI outpacing enterprises and why startups have a clear advantage in this moment.

Tune in to this enlightening discussion to hear insights on how AI agents could reshape the future of software.

post authorJosh Tyson

Josh Tyson
Josh Tyson is the co-author of the first bestselling book about conversational AI, Age of Invisible Machines. He is also the Director of Creative Content at OneReach.ai and co-host of both the Invisible Machines and N9K podcasts. His writing has appeared in numerous publications over the years, including Chicago Reader, Fast Company, FLAUNT, The New York Times, Observer, SLAP, Stop Smiling, Thrasher, and Westword. 

Tweet
Share
Post
Share
Email
Print

Related Articles

How Agentic AI is Reshaping Customer Experience: From Response Time to Personalization

  • Agentic AI, AI Automation, AI Ethics, AI Personalization, Artificial Intelligence, Customer Experience, Human-AI Collaboration, Machine Learning, Responsible AI

What if AI could not only speed up customer service but truly understand and personalize every interaction, all while respecting ethics and human connection? Discover how agentic AI is reshaping the future of customer experience beyond automation.

Article by Alla Slesarenko
IDEAS IN BRIEF
How Agentic AI is Reshaping Customer Experience: From Response Time to Personalization
  • The article explores how agentic AI is transforming customer experience by enabling faster, smarter, and highly personalized interactions.
  • It highlights the shift from reactive customer service to proactive, autonomous AI-driven systems that improve operational efficiency and customer satisfaction.
  • The piece emphasizes the importance of ethical AI use, including transparency, data privacy, and maintaining human-AI collaboration in service.
Read Article →
Share
Share:How Agentic AI is Reshaping Customer Experience: From Response Time to Personalization
6 min read

The Meaning of AI Alignment

  • AI Alignment, AI Ethics, AI Personalization, Artificial Intelligence, Human-AI Interaction, Iterative Alignment Theory

What if AI alignment is more than safeguards — an ongoing, dynamic conversation between humans and machines? Explore how Iterative Alignment Theory is redefining ethical, personalized AI collaboration.

Article by Bernard Fitzgerald
IDEAS IN BRIEF
The Meaning of AI Alignment
  • The article challenges the reduction of AI alignment to technical safeguards, advocating for its broader relational meaning as mutual adaptation between AI and users.
  • It presents Iterative Alignment Theory (IAT), emphasizing dynamic, reciprocal alignment through ongoing AI-human interaction.
  • The piece calls for a paradigm shift toward context-sensitive, personalized AI that evolves collaboratively with users beyond rigid constraints.
Read Article →
Share
Share:The Meaning of AI Alignment
5 min read

Is Your Team Ready for AI-Enhanced Design?

  • AI Product Design, Design Automation, Design Process, UX Strategy

AI design tools are here, but is your team ready? This article shows how to integrate them into real workflows, boost early-stage momentum, and build the skills that will shape design’s AI-powered future.

Article by Jim Gulsen
IDEAS IN BRIEF
Is Your Team Ready for AI-Enhanced Design?
  • The article explores how AI design tools can accelerate early-stage workflows like wireframing and prototyping without disrupting established team processes.
  • It highlights the importance of integrating AI thoughtfully into collaborative environments, using tools like Lovable and Figma Make as case studies.
  • The piece argues that teams should start small, build prompting skills, and treat AI as a momentum booster, not a full design replacement.
Read Article →
Share
Share:Is Your Team Ready for AI-Enhanced Design?
8 min read
✕

Join the UX Magazine community!

Stay informed with exclusive content on the intersection of UX, AI agents, and agentic automation—essential reading for future-focused professionals.

Hello!

You're officially a member of the UX Magazine Community.
We're excited to have you with us!

Thank you!

To begin viewing member content, please verify your email.

Tell us about you. Enroll in the course.

    ✕

    This website uses cookies to ensure you get the best experience on our website. Check our privacy policy and

    Accept policy