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Greg Vert, Principal and HR Transformation Leader at Deloitte, returns to Invisible Machines to discuss the ways AI agents are changing the way enterprises approach HR. Building on the conversation they had in back in season one—in the wake of OpenAI’s release of ChatGPT— Robb and Josh invite Greg to explore how the simple idea of AI as the UI will launch widespread systemic change.
They also talk about how intentionality and empathy can foster better-automated experiences for employees as large companies move to integrate the technologies associated with conversational AI. In addition, learn why, despite their lackluster reputation for experience design, Workday might be in a good position to revitalize UX. This is a fascinating episode with practical and philosophical insights into how the business of work will transform in the years ahead.
Listen to the episode here.
