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Liana Dragoman

Lead Experience Architect | NTT DATA Experience Design Group

Liana Dragoman is an experience designer and design researcher, multi-disciplinary artist, and university educator. She sees experience design practice as a vehicle for enabling positive, social change––change that is shaped through meaningful and sustaining designs built from the ground up.

Liana has over eight years of design-related experience within academic and private sectors, partnering with clients such as GSK, Prostate Cancer Foundation, Honeywell, and DuPont. She has taught university coursework in emerging media studies on both a full- and part-time basis. Her diverse background enriches her current role as Lead Experience Architect at NTT Data’s Experience Design Group where she has lead employee experience, service, and user interface design projects. Also, Liana is a Service Design Fellow with the Public Policy Lab for a public sector service design project entitled Public & Collaborative with Parsons Desis Lab and NYC Housing Preservation and Development.

Liana received her MFA in Art and Technology from the School of the Art Institute of Chicago and her BA in Media Arts (Art/Cultural Studies) from Chatham University. Liana pursued post-graduate work in Temple University’s Film and Media Arts Program and Rutgers University’s Mini-Masters in User Experience Design.

Her creative accolades include ADDY and Citation of Excellence awards from the Metro DC design community and an Adobe International Design Achievement Finalist Award for innovations in motion and video. Her art and film work are distributed by PBS and have been shown in curated exhibitions in New York City; Los Angeles; Chicago; Philadelphia; Basel, Switzerland; and Apple’s headquarters in Cupertino, California, among others.

Outside of work, she enjoys growing vegetables in her urban farm and neighborhood City Harvest community garden.

Creating rewarding employee experiences requires in-depth research that digs up the roots of discontent.

Article by Liana Dragoman
Share:To Dwell Is To Garden
9 min read
dwell-to-garden-small

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