UX Magazine | Defining and Informing the Complex Field of User Experience (UX)

Kerry Bodine

Vice President/Principal Analyst , Forrester Research

BIO

Kerry is a vice president and principal analyst in Forrester's customer experience research practice and the coauthor of Forrester's latest book,Outside In: The Power of Putting Customers at the Center of Your Business.

ON THE WEB

Articles By This Author

From User Experience To Customer Experience

In the age of the customer, finding common ground between CX and UX benefits everyone.

December 05, 2012

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Topics on UX Magazine

Emotion(60)	Operating Systems(22)
User Adoption(17)	Research Methods and Techniques(145)
Search, SEO, and SEM(47)	Facebook(42)
Direct Observation Research(26)	Technology(127)
Neurology(11)	Microsoft(38)

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