Contributions to UXM
1 piece1
Class of 2026
Is Knowledge Management Worth It?
Ideations
1 clusterThe Useful Crisis
Roger Forsgren's thirty-eight-year career at NASA included being responsible for agency-wide technical training while also serving as the agency's Chief Knowledge Officer. He was responsible for KM efforts to ensure that the agency's workforce had access to the critical knowledge needed for mission success. He is the author of Lean Knowledge Management: How NASA Implemented a Practical KM Program. He can be reached at [email protected].