Zack Naylor is a Director of User Experience at Connexions Loyalty. He loves talking big ideas and designing experiences across organizations and touch-points. He's passionate about creating effective products and services that deliver meaningful interactions that provide the highest value to a business and the people it serves. As a former Principal UX Designer at The Nerdery, Zack’s credits include Nerdery webinars “An Into to User Research”, “The Science of UX” and "Content Strategy and UX" as well as Nerdery blog post "Anatomy of Experience Strategy." He's spoken at MinneWebCon, Pittsburgh Web Design Day, MNSPRA, AIGA MN and World Usability Day. He previously spent time doing UX for startups such at ModCloth, Pikimal/Webkite and Lockerz. You can find him on twitter @zacknaylor or his personal blog at zacknaylor.tumblr.com.