Flag

We stand with Ukraine and our team members from Ukraine. Here are ways you can help

Become a member

Get exclusive access to thought-provoking articles, bonus podcast content, and cutting-edge whitepapers. Become a member of the UX Magazine community today!

Home ›› Archives for Toni Ferro

Toni Ferro

Toni Ferro is a PhD candidate in the department of Human Centered Design & Engineering at the University of Washington. She worked at Intel Corporation as a software project manager for 12 years before returning to graduate school. She now studies the use of publicly available online services (PAOSs) to conduct day-to-day work.

    The Real Problem with “The Expert”

    • Business Value and ROI, Design, Personal and Professional Development, Project Management, Team Dynamics, Vendor-Client Relationships, Working With Stakeholders

    Popular satirical video “The Expert” exposes the need for UX practitioners who can effectively communicate technical information to clients.

    Article by Toni Ferro
    Share
    Share:The Real Problem with “The Expert”
    7 min read
    real-problem-expert-small
    ✕

    Join the UX Magazine community!

    Stay informed with exclusive content on the intersection of UX, AI agents, and agentic automation—essential reading for future-focused professionals.

    Hello!

    You're officially a member of the UX Magazine Community.
    We're excited to have you with us!

    Thank you!

    To begin viewing member content, please verify your email.

    Tell us about you. Enroll in the course.

      ✕

      This website uses cookies to ensure you get the best experience on our website. Check our privacy policy and

      Accept policy