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Rick Parrish

Senior Analyst | Forrester Research

Rick Parrish is a Senior Analyst at Forrester Research serving Customer Experience Professionals. Learn more about his customer experience ecosystem research here (will be live on June 27). Follow him on Twitter @RickParrishGCX.

Transform Customer Experience By Rethinking Your Ecosystem

  • Analytics and Tracking, Business UX Leaders, Business Value and ROI, Conferences, Customer Experience, Design, Development, E-commerce, Global Products and Localization, Mobile Applications, Mobile Technology, New and Emerging Technologies

To offer a truly competitive customer experience companies need to rethink the relationships between customers, employees, partners, and their operating environment.

Article by Rick Parrish
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