Season 7—Spring 2026 · 20 episodes · Through-line: the human architecture of institutional change

Why AI Scaffolding
Matters More than Use Cases

Decentralized
AI is the Future

Canonical
Knowledge is Key

What AI as
Cheap Prediction Means

Cheap Prediction,
Expensive Change

Folk Law &
Fax Machines

Inside The
Infinity Machine

Crisis Is
Your Opening

The Confabulation
Machine

No Strategy
Without Vision

When Agents Have
Wallets, Trust Is Currency

Nuclear Fusion,
No Power Lines

The Checklist Your
Deck Is Missing

Knowing Before
Doing

The Pyramid Was
Always Wrong

Structure Before
Features

Selling to
Machines

What Agentic
Orchestration Actually Means

You Are the
Circumstances

AI Activates
Service Design

Reason & Løvlie

The Shareholder
Is the Member

Leung ← Latest

Guest of the Practice · Contributing Author

Mona Leung

Former CFO, Alliant Credit Union

Mona Leung is a retired chief financial officer. She was CFO and SVP of finance at Alliant Credit Union from 2006 to 2013, and a CFO consultant at Digital Federal Credit Union from May 2025 to March 2026, through the merger with First Tech Federal Credit Union. She has also led finance at Amazon Web Services and in Gartner’s CFO practice.

On Invisible Machines

1 episode

Crisis Is Your Opening

S7 Ep. 7 · Invisible Machines

Crisis Is Your Opening

Most organizations treat crisis as a failure state. Marina Nitze treats it as a window. The five indicators that distinguish a useful crisis from chronic dysfunction—and the toolkit for standing up a crisis engineering center in hours, not weeks.

◆ Open the ideation

Contributions to UXM

1 piece

1

Class of 2026

The Shareholder Is the Member—Episode Transcript

2026-10-28◆ Class of 2026

Ideations

1 cluster

The Useful Crisis

S7 Ep. 4 · 7 pieces · April 2025