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Hera Hussain

CEO | Chayn

Hera is the Founder and CEO of CHAYN – a global survivor-led project creating open resources on the web to address gender-based violence.

Trauma-informed design: understanding trauma and healing

  • Empathy

Why designers and creators should adopt trauma-informed design principles to help communities heal and build trust in products and services.

Article by Hera Hussain
IDEAS IN BRIEF
Trauma-informed design: understanding trauma and healing
  • Trauma-informed approach to design allows to consider how traumatic experiences affect users and find inclusive solutions that will meet their needs.
  • By following specific principles, it is possible to unlock the transformative power that design might have for human beings.
  • Above all it is necessary to prioritize user safety and prevent re-traumatization by conducting an in-depth research of users’ fears and needs.
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