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The Agentic Design Stack  |  UX is the future of AI
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Season 7—Spring 2026  ·  12 episodes  ·  Through-line: the human architecture of institutional change
Contributing Author

Dave Rich

CEO
Dave Rich

Dave is a hands-on executive who has worked with start-ups and Fortune 500 experience, growning initiatives from scratch to create divisions and whole companies operating on four continents. He has a track record of successful strategic planning, business development, sales acceleration, marketing, and assembling high-performance teams. His strengths are in applying financial rigor and metrics to guide decision-making. He has an interest in transformative technologies and is the CEO of LumenVox. Specialties Business, channel and sales development, strategic negotiations, product and program management, global planning and operations, financial modeling, offshoring, call center sales and customer service, process improvement, widget and internet based applications, start-ups, German language fluency, spoken French, inter-cultural communication.

Contributions to UXM

2 pieces
1
Book Excerpt  ·  Crisis Engineering

The Crisis Worth Using

The five indicators of a genuinely useful crisis—and the difference between the kind that opens a window for transformational change and the kind that merely accelerates collapse. Excerpted from Crisis Engineering.

7 min read April 2025 ◆ The Useful Crisis
2
Guest Article

When the Window Opens: A Field Guide to Crisis Seizing

Written for UXM as a companion to the episode. Not theory—what Marina actually does when she walks into a failing system with a 90-day mandate and no authority to hire. Practical, specific, and unsettling in the best way.

11 min read April 2025 ◆ The Useful Crisis

Ideations

1 cluster
The Useful Crisis
S7 Ep. 4  ·  7 pieces  ·  April 2025