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Home ›› Archives for Benjamin Brandall

Benjamin Brandall

Junior Growth Engineer | Chameleon

Experienced SaaS marketer and content strategist. Featured on TechCrunch, The Next Web, Fast Company, HubSpot, and hundreds of industry publications.

10 cancellation flow examples and why they work

  • Customer Experience, Design, Design Theory, Empathy, Form design, Human factors, Interaction Design, Interface and Navigation Design

In this article, we’ll look at how some top SaaS companies deflect user cancellations and keep churn rates in the green.

Article by Benjamin Brandall
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14 min read
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