Kerry Bodine

I founded the consulting firm Kerry Bodine & Co. in 2014 to create great customer experiences with business leaders who want the financial benefits of human-centered thinking. My book, Outside In: The Power of Putting Customers at the Center of Your Business — and my writing in Harvard Business Review, The Wall Street Journal, Fast Company, Forbes, and USA Today — draws on two decades in technology and design, showing how observant companies win again and again.