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The Agentic Design Stack  |  UX is the future of AI
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Season 7—Spring 2026  ·  12 episodes  ·  Through-line: the human architecture of institutional change
Contributing Author

Megan Geyer

NTT DATA
Megan Geyer

Megan Geyer is an experience design professional dedicated to ensuring that all audiences of any experience or engagement are represented throughout the conception, design, and implementation of that service, product, or model. As a Lead Experience Architect at NTT DATA, Megan has worked on a variety of projects including cross-channel audience research and strategy projects, global iPad research initiatives, enterprise iPad design standards projects, and employee communication strategies for internal grassroots political activism programs. Previous to joining NTT DATA, Megan managed end-to-end user experience design projects for a number of online experiences including consumer-facing websites. Her career experience spans industries including non-profit, pharmaceutical/ health and wellness, financial, nutrition, education, and music & entertainment. Megan is a member of the NYC Usability Professionals Association. She holds a Bachelor’s degree in Psychology from Rutgers University. Megan also enjoys playing a variety of games in her free time including console games, MMORPGs, and card games.

Contributions to UXM

2 pieces
1
Book Excerpt  ·  Crisis Engineering

The Crisis Worth Using

The five indicators of a genuinely useful crisis—and the difference between the kind that opens a window for transformational change and the kind that merely accelerates collapse. Excerpted from Crisis Engineering.

7 min read April 2025 ◆ The Useful Crisis
2
Guest Article

When the Window Opens: A Field Guide to Crisis Seizing

Written for UXM as a companion to the episode. Not theory—what Marina actually does when she walks into a failing system with a 90-day mandate and no authority to hire. Practical, specific, and unsettling in the best way.

11 min read April 2025 ◆ The Useful Crisis

Ideations

1 cluster
The Useful Crisis
S7 Ep. 4  ·  7 pieces  ·  April 2025