[ { "source": "new", "title": "Knowledge Before Agents", "slug": "knowledge-before-agents", "url": "articles/knowledge-before-agents.html", "canonicalUrl": "https://uxmag.com/articles/knowledge-before-agents", "author": "UX Magazine Staff", "date": "2026-06-19", "readTime": "11 min read", "discipline": "informationArchitecture", "topics": [ "McMillanAI", "Jeff McMillan", "Canonical knowledge", "Evaluation", "Invisible Machines" ], "excerpt": "Jeff McMillan on why agentic scale punishes skipped foundations—canonical data, custom evals, and why supervising humans are the feature, not the bug.", "agenticDesignStack": { "version": 1, "scoringMethod": "keyword-heuristic-v1", "ratings": { "serviceDesign": 1, "informationArchitecture": 4, "interactionDesign": 1, "conversationDesign": 1, "systemsOperationalDesign": 3, "organizationalDesign": 3 }, "primaryDiscipline": "informationArchitecture", "primaryLabel": "Information architecture", "secondaryDisciplines": [] } }, { "source": "new", "title": "The Checklist Your Deck Is Missing — Episode Transcript", "slug": "the-checklist-your-deck-is-missing-transcript", "url": "articles/the-checklist-your-deck-is-missing-transcript.html", "canonicalUrl": "https://uxmag.com/articles/the-checklist-your-deck-is-missing-transcript", "author": "UX Magazine Staff", "date": "2026-06-19", "readTime": "Full transcript (~45 min)", "topics": [ "McMillanAI", "Jeff McMillan", "Invisible Machines", "Transcript", "Canonical knowledge" ], "excerpt": "Read the full Invisible Machines conversation with Jeff McMillan, Josh Tyson, and Robb Wilson on knowledge before agents, evals, and accountability at scale.", "agenticDesignStack": { "version": 1, "scoringMethod": "keyword-heuristic-v1", "ratings": { "serviceDesign": 1, "informationArchitecture": 3, "interactionDesign": 0, "conversationDesign": 2, "systemsOperationalDesign": 3, "organizationalDesign": 2 }, "primaryDiscipline": "informationArchitecture", "primaryLabel": "Information architecture", "secondaryDisciplines": [] } }, { "source": "new", "title": "Curating Knowledge Before RAG: Jeff McMillan and David Wu", "slug": "curating-knowledge-before-rag-jeff-mcmillan-and-david-wu", "url": "articles/curating-knowledge-before-rag-jeff-mcmillan-and-david-wu.html", "canonicalUrl": "https://uxmag.com/articles/curating-knowledge-before-rag-jeff-mcmillan-and-david-wu", "author": "UX Magazine Staff", "date": "2026-06-19", "readTime": "8 min read", "discipline": "informationArchitecture", "topics": [ "Morgan Stanley", "Jeff McMillan", "David Wu", "Knowledge curation", "Invisible Machines" ], "excerpt": "Summary of S3E13 on Morgan Stanley knowledge curation—domain owners, hybrid retrieval, regression testing, and prompt coaching.", "agenticDesignStack": { "version": 1, "scoringMethod": "keyword-heuristic-v1", "ratings": { "serviceDesign": 1, "informationArchitecture": 4, "interactionDesign": 0, "conversationDesign": 1, "systemsOperationalDesign": 3, "organizationalDesign": 2 }, "primaryDiscipline": "informationArchitecture", "primaryLabel": "Information architecture", "secondaryDisciplines": [] } }, { "source": "new", "title": "Building with OpenAI Before ChatGPT: Jeff McMillan", "slug": "building-with-openai-before-chatgpt-jeff-mcmillan", "url": "articles/building-with-openai-before-chatgpt-jeff-mcmillan.html", "canonicalUrl": "https://uxmag.com/articles/building-with-openai-before-chatgpt-jeff-mcmillan", "author": "UX Magazine Staff", "date": "2026-06-19", "readTime": "7 min read", "discipline": "organizationalDesign", "topics": [ "Morgan Stanley", "Jeff McMillan", "OpenAI", "Early adoption", "Invisible Machines" ], "excerpt": "Summary of Jeff McMillan's 2022 visit on the Morgan Stanley–OpenAI partnership, curated content, and prompt literacy pre-ChatGPT.", "agenticDesignStack": { "version": 1, "scoringMethod": "keyword-heuristic-v1", "ratings": { "serviceDesign": 1, "informationArchitecture": 3, "interactionDesign": 0, "conversationDesign": 1, 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"ratings": { "serviceDesign": 1, "informationArchitecture": 4, "interactionDesign": 0, "conversationDesign": 1, "systemsOperationalDesign": 2, "organizationalDesign": 2 }, "primaryDiscipline": "informationArchitecture", "primaryLabel": "Information architecture", "secondaryDisciplines": [] } }, { "source": "republished", "title": "The Agile Trap Designers Fall into: Feeding the Beast", "slug": "the-agile-trap-designers-fall-into-feeding-the-beast", "url": "articles/the-agile-trap-designers-fall-into-feeding-the-beast.html", "canonicalUrl": "https://uxmag.com/articles/the-agile-trap-designers-fall-into-feeding-the-beast", "author": "Paivi Salminen", "date": "2026-06-18", "readTime": "4 min read", "discipline": "serviceDesign", "topics": [ "Agile", "Design Systems", "Product Design", "UX Design" ], "excerpt": "Agile promises speed, but for many designers it becomes an endless loop of tickets and mockups—design systems break the cycle by front-loading component decisions so teams can 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Beyond Points and Badges: Designing for Players, Not Metrics. 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Beyond Points and Badges: Designing for Players, Not Metrics. Chapter 5: Implementation", "slug": "gamification-2-0-beyond-points-and-badges-designing-for-players-not-metrics-chapter-5-implementation", "url": "articles/gamification-2-0-beyond-points-and-badges-designing-for-players-not-metrics-chapter-5-implementation.html", "canonicalUrl": "https://uxmag.com/articles/gamification-2-0-beyond-points-and-badges-designing-for-players-not-metrics-chapter-5-implementation", "author": "Montgomery Singman", "date": "2026-06-09", "readTime": "6 min read", "topics": [ "Gamification Series", "Game Design", "Implementation", "Behavioral Design" ], "excerpt": "Part 5: a practical framework for Gamification 2.0—from choosing a genre instead of copying mechanics to iteration cycles that treat engagement without badges as the real test.", "agenticDesignStack": { "version": 1, "scoringMethod": "keyword-heuristic-v1", "ratings": { "serviceDesign": 1, "informationArchitecture": 0, "interactionDesign": 0, "conversationDesign": 0, "systemsOperationalDesign": 0, "organizationalDesign": 0 }, "primaryDiscipline": "serviceDesign", "primaryLabel": "Service design", "secondaryDisciplines": [] } }, { "source": "new", "title": "Nuclear Fusion, No Power Lines", "slug": "nuclear-fusion-no-power-lines", "url": "articles/nuclear-fusion-no-power-lines.html", "canonicalUrl": "/articles/nuclear-fusion-no-power-lines", "author": "UX Magazine Staff", "date": "2026-06-08", "readTime": "10 min read", "discipline": "systemsOperationalDesign", "topics": [ "Databricks", "Jonathan Frankle", "Specification", "Invisible Machines", "Nuclear Fusion No Power Lines" ], "excerpt": "Jonathan Frankle on fusion-grade models without grid infrastructure, specification beyond benchmarks, and the through-line from Mosaic mixology to Databricks scale.", "agenticDesignStack": { "version": 1, "scoringMethod": "keyword-heuristic-v1", "ratings": { "serviceDesign": 1, "informationArchitecture": 0, "interactionDesign": 0, "conversationDesign": 0, "systemsOperationalDesign": 0, "organizationalDesign": 0 }, "primaryDiscipline": "serviceDesign", "primaryLabel": "Service design", "secondaryDisciplines": [] } }, { "source": "new", "title": "Nuclear Fusion, No Power Lines — Episode Transcript", "slug": "nuclear-fusion-no-power-lines-transcript", "url": "articles/nuclear-fusion-no-power-lines-transcript.html", "canonicalUrl": "/articles/nuclear-fusion-no-power-lines-transcript", "author": "UX Magazine Staff", "date": "2026-06-08", "readTime": "Full transcript (~33 min)", "topics": [ "Databricks", "Jonathan Frankle", "Invisible Machines", "Transcript", "Specification" ], "excerpt": "Read the full Invisible Machines conversation with Jonathan Frankle, Josh Tyson, and Robb Wilson on fusion, specification, and why every AI builder must be a scientist.", "agenticDesignStack": { "version": 1, "scoringMethod": "keyword-heuristic-v1", "ratings": { "serviceDesign": 1, "informationArchitecture": 0, "interactionDesign": 0, "conversationDesign": 0, "systemsOperationalDesign": 0, "organizationalDesign": 0 }, "primaryDiscipline": "serviceDesign", "primaryLabel": "Service design", "secondaryDisciplines": [] }, "discipline": "systemsOperationalDesign" }, { "source": "new", "title": "The Mixologist Mindset: Jonathan Frankle in 2023", "slug": "the-mixologist-mindset-jonathan-frankle", "url": "articles/the-mixologist-mindset-jonathan-frankle.html", "canonicalUrl": "/articles/the-mixologist-mindset-jonathan-frankle", "author": "UX Magazine Staff", "date": "2026-06-08", "readTime": "8 min read", "discipline": "informationArchitecture", "topics": [ "MosaicML", "Jonathan Frankle", "Data mixology", "Training", "Invisible Machines" ], "excerpt": "Summary of Jonathan Frankle's 2023 Invisible Machines visit on data mixology, evaluation, Betty Crocker LLMs, and climbing the ladder from prompts to pre-training.", "agenticDesignStack": { "version": 1, "scoringMethod": "keyword-heuristic-v1", "ratings": { "serviceDesign": 1, "informationArchitecture": 0, "interactionDesign": 0, "conversationDesign": 0, "systemsOperationalDesign": 0, "organizationalDesign": 0 }, "primaryDiscipline": "serviceDesign", "primaryLabel": "Service design", "secondaryDisciplines": [] } }, { "source": "new", "title": "Trust Is the Currency, Knowledge Is the Engine", "slug": "trust-is-the-currency-knowledge-is-the-engine", "url": "articles/trust-is-the-currency-knowledge-is-the-engine.html", "canonicalUrl": "/articles/trust-is-the-currency-knowledge-is-the-engine", "author": "UX Magazine Staff", "date": "2026-05-18", "readTime": "9 min read", "discipline": "systemsOperationalDesign", "topics": [ "Mastercard", "Agentic AI", "Trust", "Knowledge management", "Invisible Machines", "Agents Wallets Trust" ], "excerpt": "Federico Cohen Freue on enterprise AI demand shifting to agents, the ball-bearing problem with demos, agentic payments, and why trust and knowledge must come before action.", "agenticDesignStack": { "version": 1, "scoringMethod": "keyword-heuristic-v1", "ratings": { "serviceDesign": 1, "informationArchitecture": 0, "interactionDesign": 0, "conversationDesign": 0, "systemsOperationalDesign": 0, "organizationalDesign": 0 }, "primaryDiscipline": "serviceDesign", "primaryLabel": "Service design", "secondaryDisciplines": [] } }, { "source": "new", "title": "When Agents Have Wallets, Trust Is Currency — Episode Transcript", "slug": "when-agents-have-wallets-trust-is-currency-transcript", "url": "articles/when-agents-have-wallets-trust-is-currency-transcript.html", "canonicalUrl": "/articles/when-agents-have-wallets-trust-is-currency-transcript", "author": "UX Magazine Staff", "date": "2026-05-18", "readTime": "Full transcript (~48 min)", "topics": [ "Mastercard", "Federico Cohen Freue", "Invisible Machines", "Transcript", "Agentic payments" ], "excerpt": "Read the full Invisible Machines conversation with Federico Cohen Freue, Josh Tyson, and Robb Wilson on agents, trust, and knowledge infrastructure.", "agenticDesignStack": { "version": 1, 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conversation, systems, and organizational design. UX Magazine's founding statement on what UX is, in the AI era.", "agenticDesignStack": { "version": 1, "scoringMethod": "manifesto-override", "ratings": { "serviceDesign": 5, "informationArchitecture": 4, "interactionDesign": 4, "conversationDesign": 4, "systemsOperationalDesign": 4, "organizationalDesign": 4 }, "primaryDiscipline": "serviceDesign", "primaryLabel": "Service design", "secondaryDisciplines": [ { "key": "informationArchitecture", "label": "Information architecture", "rating": 4 }, { "key": "interactionDesign", "label": "Interaction design", "rating": 4 }, { "key": "conversationDesign", "label": "Conversation design", "rating": 4 }, { "key": "systemsOperationalDesign", "label": "Systems & operational design", "rating": 4 }, { "key": "organizationalDesign", "label": "Organizational design", "rating": 4 } ] } }, { "source": "new", "title": "Designing for the Invisible Interface", "slug": "designing-for-the-invisible-interface", "url": "articles/designing-for-the-invisible-interface.html", "canonicalUrl": "/articles/designing-for-the-invisible-interface", "author": "UX Magazine Editors", "date": "2026-05-01", "readTime": "5 min read", "discipline": "interactionDesign", "topics": [ "AI", "Invisible Interfaces", "UX Strategy" ], "excerpt": "A new-site essay on how UX changes when the interface becomes less visible, more conversational, and more agentic.", "agenticDesignStack": { "version": 1, "scoringMethod": "keyword-heuristic-v1", "ratings": { "serviceDesign": 2, "informationArchitecture": 1, "interactionDesign": 1, "conversationDesign": 1, "systemsOperationalDesign": 1, "organizationalDesign": 1 }, "primaryDiscipline": "serviceDesign", "primaryLabel": "Service design", "secondaryDisciplines": [] } }, { "source": "new", "title": "Open vs Closed: a Critical Question for Designing and Building Experiences", "slug": "open-vs-closed-a-critical-question-for-designing-and-building-experiences", "url": "articles/open-vs-closed-a-critical-question-for-designing-and-building-experiences.html", "canonicalUrl": "/articles/open-vs-closed-a-critical-question-for-designing-and-building-experiences", "author": "Josh Tyson", "date": "2021-04-05", "readTime": "8 min read", "topics": [ "Open systems", "Organizational AI", "Conversational AI", "Josh Tyson", "Invisible Machines" ], "excerpt": "Republished for the Ben Goertzel S7E1 cluster: closed platforms as terrariums, why the original iPhone could stay sealed, and why organizational AGI needs an architecture beyond the bottle—with David Latimer's garden beside the argument.", "agenticDesignStack": { "version": 1, "scoringMethod": "keyword-heuristic-v1+bundle", "ratings": { "serviceDesign": 1, "informationArchitecture": 0, "interactionDesign": 0, "conversationDesign": 0, "systemsOperationalDesign": 0, "organizationalDesign": 0 }, "primaryDiscipline": "serviceDesign", "primaryLabel": "Service design", "secondaryDisciplines": [] }, "discipline": "systemsOperationalDesign" }, { "source": "new", "title": "Orchestrating LLMs, AI Agents, and Other Generative Tools", "slug": "orchestrating-llms-ai-agents-and-other-generative-tools", "url": "articles/orchestrating-llms-ai-agents-and-other-generative-tools.html", "canonicalUrl": "/articles/orchestrating-llms-ai-agents-and-other-generative-tools", "author": "Robb Wilson & Josh Tyson", "date": "2025-04-23", "readTime": "5 min read", "topics": [ "AI Agents", "Orchestration", "LLM", "Decentralized AI", "Invisible Machines" ], "excerpt": "Republished for the Ben Goertzel S7E1 cluster: conversation as connective tissue, modular stacks versus single-vendor AI, and why openness is infrastructure when models churn every quarter.", "agenticDesignStack": { "version": 1, "scoringMethod": "keyword-heuristic-v1+bundle", "ratings": { "serviceDesign": 2, "informationArchitecture": 1, "interactionDesign": 1, "conversationDesign": 1, "systemsOperationalDesign": 1, "organizationalDesign": 1 }, "primaryDiscipline": "serviceDesign", "primaryLabel": "Service design", "secondaryDisciplines": [] }, "discipline": "conversationDesign" }, { "source": "new", "title": "Decentralized AI is the Future", "slug": "decentralized-ai-is-the-future", "url": "articles/decentralized-ai-is-the-future.html", "canonicalUrl": "/articles/decentralized-ai-is-the-future", "author": "UX Magazine Staff", "date": "2026-01-17", "readTime": "8 min read", "topics": [ "AGI", "Decentralized AI", "Ben Goertzel", "SingularityNET", "Invisible Machines" ], "excerpt": "Companion essay for Ben Goertzel on Hyperon, the ASI chain, MCP versus deeper agent stacks, AGI versus broad AI, and why decentralized cooperation hedges model hegemony—with the S7E1 episode embedded.", "agenticDesignStack": { "version": 1, "scoringMethod": "keyword-heuristic-v1", "ratings": { "serviceDesign": 1, "informationArchitecture": 0, "interactionDesign": 0, "conversationDesign": 0, "systemsOperationalDesign": 0, "organizationalDesign": 0 }, "primaryDiscipline": "serviceDesign", "primaryLabel": "Service design", "secondaryDisciplines": [] }, "discipline": "systemsOperationalDesign" }, { "source": "new", "title": "Decentralized AI is the Future—Episode Transcript", "slug": "decentralized-ai-is-the-future-transcript", "url": "articles/decentralized-ai-is-the-future-transcript.html", "canonicalUrl": "/articles/decentralized-ai-is-the-future-transcript", "author": "UX Magazine Staff", "date": "2026-01-17", "readTime": "Full transcript (~90 min)", "topics": [ "AGI", "Ben Goertzel", "Invisible Machines", "Transcript", "Decentralized AI" ], "excerpt": "Watch the Invisible Machines S7E1 episode and read the full conversation with Ben Goertzel, Josh Tyson, and Robb Wilson.", "agenticDesignStack": { "version": 1, "scoringMethod": "keyword-heuristic-v1", "ratings": { "serviceDesign": 2, "informationArchitecture": 1, "interactionDesign": 1, "conversationDesign": 1, "systemsOperationalDesign": 1, "organizationalDesign": 1 }, "primaryDiscipline": "serviceDesign", "primaryLabel": "Service design", "secondaryDisciplines": [] }, "discipline": "systemsOperationalDesign" }, { "source": "new", "title": "LLMs: good at words, bad at math", "slug": "canonical-knowledge-is-key", "url": "articles/canonical-knowledge-is-key.html", "canonicalUrl": "/articles/canonical-knowledge-is-key", "author": "UX Magazine Staff", "date": "2026-01-29", "readTime": "8 min read", "topics": [ "Enterprise AI", "Canonical knowledge", "Semantic layer", "Joe DosSantos", "Invisible Machines" ], "excerpt": "Joe DosSantos on governed source of truth before agentic AI scales, implicit versus explicit workloads, semantic layers as contracts, and why agreement is the scarce asset once language commoditizes.", "agenticDesignStack": { "version": 1, "scoringMethod": "keyword-heuristic-v1", "ratings": { "serviceDesign": 0, "informationArchitecture": 5, "interactionDesign": 0, "conversationDesign": 0, "systemsOperationalDesign": 0, "organizationalDesign": 0 }, "primaryDiscipline": "informationArchitecture", "primaryLabel": "Information architecture", "secondaryDisciplines": [] }, "discipline": "informationArchitecture" }, { "source": "new", "title": "Canonical Knowledge is Key — Episode Transcript", "slug": "canonical-knowledge-is-key-transcript", "url": "articles/canonical-knowledge-is-key-transcript.html", "canonicalUrl": "/articles/canonical-knowledge-is-key-transcript", "author": "UX Magazine Staff", "date": "2026-01-29", "readTime": "Full transcript (~76 min)", "topics": [ "Enterprise AI", "Joe DosSantos", "Invisible Machines", "Transcript", "Canonical knowledge" ], "excerpt": "Watch the Invisible Machines episode and read the full conversation with Joe DosSantos, Josh Tyson, and Robb Wilson.", "agenticDesignStack": { "version": 1, "scoringMethod": "keyword-heuristic-v1", "ratings": { "serviceDesign": 0, "informationArchitecture": 5, "interactionDesign": 0, "conversationDesign": 0, "systemsOperationalDesign": 0, "organizationalDesign": 0 }, "primaryDiscipline": "informationArchitecture", "primaryLabel": "Information architecture", "secondaryDisciplines": [] }, "discipline": "informationArchitecture" }, { "source": "new", "title": "Zero Stage to Orbit", "slug": "zero-stage-to-orbit", "url": "articles/zero-stage-to-orbit.html", "canonicalUrl": "/articles/zero-stage-to-orbit", "author": "Erika Flowers", "date": "2026-03-12", "readTime": "~19 min read", "topics": [ "Design process", "Agentic AI", "Operations", "Erika Flowers", "Invisible Machines" ], "excerpt": "Local republication of Erika Flowers on pipelines as staged rockets, translation overhead, viable-system stacks, and shipping once agent runtime makes orbit reachable.", "agenticDesignStack": { "version": 1, "scoringMethod": "keyword-heuristic-v1+bundle", "ratings": { "serviceDesign": 1, "informationArchitecture": 0, "interactionDesign": 0, "conversationDesign": 0, "systemsOperationalDesign": 0, "organizationalDesign": 0 }, "primaryDiscipline": "serviceDesign", "primaryLabel": "Service design", "secondaryDisciplines": [] }, "discipline": "systemsOperationalDesign" }, { "source": "new", "title": "Why AI Scaffolding Matters More than Use Cases—Episode Transcript", "slug": "why-ai-scaffolding-matters-transcript", "url": "articles/why-ai-scaffolding-matters-transcript.html", "canonicalUrl": "/articles/why-ai-scaffolding-matters-transcript", "author": "UX Magazine Staff", "date": "2026-04-01", "readTime": "Trimmed transcript (~59 min)", "topics": [ "Enterprise AI", "Erika Flowers", "Invisible Machines", "Transcript", "NASA", "Season 6" ], "excerpt": "Watch Invisible Machines S6E12 and read the trimmed conversation with Erika Flowers, Josh Tyson, and Robb Wilson on readiness, scaffolding, and post-software realities.", "agenticDesignStack": { "version": 1, "scoringMethod": "keyword-heuristic-v1", "ratings": { "serviceDesign": 1, "informationArchitecture": 0, "interactionDesign": 0, 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"articles/consent-theater-are-users-really-in-control.html", "canonicalUrl": "/articles/consent-theater-are-users-really-in-control", "author": "Tushar Deshmukh", "date": "2026-02-24", "readTime": "8 min read", "topics": [ "Ethical UX Series", "Privacy" ], "excerpt": "Part 3: when consent UI performs choice without delivering control.", "agenticDesignStack": { "version": 1, "scoringMethod": "keyword-heuristic-v1+bundle", "ratings": { "serviceDesign": 2, "informationArchitecture": 1, "interactionDesign": 1, "conversationDesign": 1, "systemsOperationalDesign": 1, "organizationalDesign": 1 }, "primaryDiscipline": "serviceDesign", "primaryLabel": "Service design", "secondaryDisciplines": [] } }, { "source": "republished", "title": "The Ethics of Personalization: When UX Crosses the Line from Helpful to Harmful", "slug": "the-ethics-of-personalization-when-ux-crosses-the-line-from-helpful-to-harmful", "url": "articles/the-ethics-of-personalization-when-ux-crosses-the-line-from-helpful-to-harmful.html", "canonicalUrl": "/articles/the-ethics-of-personalization-when-ux-crosses-the-line-from-helpful-to-harmful", "author": "Tushar Deshmukh", "date": "2026-03-03", "readTime": "9 min read", "topics": [ "Ethical UX Series", "Personalization" ], "excerpt": "Part 4: helpful tailoring versus surveillance and manipulation.", "agenticDesignStack": { "version": 1, "scoringMethod": "keyword-heuristic-v1+bundle", "ratings": { "serviceDesign": 1, "informationArchitecture": 0, "interactionDesign": 0, "conversationDesign": 0, "systemsOperationalDesign": 0, "organizationalDesign": 0 }, "primaryDiscipline": "serviceDesign", "primaryLabel": "Service design", "secondaryDisciplines": [] } }, { "source": "republished", "title": "The Psychology of Defaults: How Pre-Selected Options Influence Behavior", "slug": "the-psychology-of-defaults-how-pre-selected-options-influence-behavior", "url": "articles/the-psychology-of-defaults-how-pre-selected-options-influence-behavior.html", "canonicalUrl": "/articles/the-psychology-of-defaults-how-pre-selected-options-influence-behavior", "author": "Tushar Deshmukh", "date": "2026-03-10", "readTime": "8 min read", "topics": [ "Ethical UX Series", "Behavioral Design" ], "excerpt": "Part 5: default power, inertia, and ethical guardrails.", "agenticDesignStack": { "version": 1, "scoringMethod": "keyword-heuristic-v1+bundle", "ratings": { "serviceDesign": 2, "informationArchitecture": 1, "interactionDesign": 1, "conversationDesign": 1, "systemsOperationalDesign": 1, "organizationalDesign": 1 }, "primaryDiscipline": "serviceDesign", "primaryLabel": "Service design", "secondaryDisciplines": [] } }, { "source": "republished", "title": "Gamification or Manipulation? Understanding the Ethics of Engagement Loops", "slug": "gamification-or-manipulation-understanding-the-ethics-of-engagement-loops", "url": "articles/gamification-or-manipulation-understanding-the-ethics-of-engagement-loops.html", "canonicalUrl": "/articles/gamification-or-manipulation-understanding-the-ethics-of-engagement-loops", "author": "Tushar Deshmukh", "date": "2026-03-17", "readTime": "9 min read", "topics": [ "Ethical UX Series", "Gamification" ], "excerpt": "Part 6: engagement loops and where gamification becomes manipulation.", "agenticDesignStack": { "version": 1, "scoringMethod": "keyword-heuristic-v1+bundle", "ratings": { "serviceDesign": 1, "informationArchitecture": 0, "interactionDesign": 0, "conversationDesign": 0, "systemsOperationalDesign": 0, "organizationalDesign": 0 }, "primaryDiscipline": "serviceDesign", "primaryLabel": "Service design", "secondaryDisciplines": [] } }, { "source": "republished", "title": "Acquired Savant Syndrome in Design: Skill, Obsession, or Exploitation?", "slug": "acquired-savant-syndrome-in-design-skill-obsession-or-exploitation", "url": "articles/acquired-savant-syndrome-in-design-skill-obsession-or-exploitation.html", "canonicalUrl": "/articles/acquired-savant-syndrome-in-design-skill-obsession-or-exploitation", "author": "Tushar Deshmukh", "date": "2026-03-24", "readTime": "8 min read", "topics": [ "Ethical UX Series", "Design culture" ], "excerpt": "Part 7: skill obsession, burnout culture, and exploitation in design practice.", "agenticDesignStack": { "version": 1, "scoringMethod": "keyword-heuristic-v1+bundle", "ratings": { "serviceDesign": 1, "informationArchitecture": 0, "interactionDesign": 0, "conversationDesign": 0, "systemsOperationalDesign": 0, "organizationalDesign": 0 }, "primaryDiscipline": "serviceDesign", "primaryLabel": "Service design", "secondaryDisciplines": [] } }, { "source": "republished", "title": "Making the Invisible, Visible: 6 Months of Diving Deeper into AI", "slug": "making-the-invisible-visible-6-months-of-diving-deeper-into-ai", "url": "articles/making-the-invisible-visible-6-months-of-diving-deeper-into-ai.html", "canonicalUrl": "/articles/making-the-invisible-visible-6-months-of-diving-deeper-into-ai", "author": "Anina Botha", "date": "2026-05-21", "readTime": "4 min read", "topics": [ "AI Agents", "Artificial Intelligence", "Product Design", "Psychology and Human Behavior" ], "excerpt": "Trust, automation bias, and turning invisible human behavior into deliberate product design—not copy-pasted AI features.", "discipline": "interactionDesign", "agenticDesignStack": { "version": 1, "scoringMethod": "keyword-heuristic-v1", "ratings": { "serviceDesign": 1, "informationArchitecture": 0, "interactionDesign": 0, "conversationDesign": 0, "systemsOperationalDesign": 0, "organizationalDesign": 0 }, "primaryDiscipline": "serviceDesign", "primaryLabel": "Service design", "secondaryDisciplines": [] } }, { "source": "republished", "title": "The Spiral Climbs: Ideas Are Expensive, Systems Are Cheap", "slug": "the-spiral-climbs-ideas-are-expensive-systems-are-cheap", "url": "articles/the-spiral-climbs-ideas-are-expensive-systems-are-cheap.html", "canonicalUrl": "/articles/the-spiral-climbs-ideas-are-expensive-systems-are-cheap", "author": "Pavel Bukengolts", "date": "2026-05-14", "readTime": "6 min read", "topics": [ "Agile and Iterative Process", "AI Orchestration", "Artificial Intelligence", "Design Systems", "DesignOPS", "Product Design" ], "excerpt": "Connected stacks, the 48-hour operating loop, and why patterns got cheap while judgment did not.", "discipline": "systemsOperationalDesign", "agenticDesignStack": { "version": 1, "scoringMethod": "keyword-heuristic-v1", "ratings": { "serviceDesign": 0, "informationArchitecture": 0, "interactionDesign": 3, "conversationDesign": 0, "systemsOperationalDesign": 5, "organizationalDesign": 0 }, "primaryDiscipline": "systemsOperationalDesign", "primaryLabel": "Systems & operational design", "secondaryDisciplines": [] } } ]