Article No. 1897 | March 2, 2021
Nowadays, companies succeed by embracing innovation for positive change, problem-solving, collaboration, and creativity, like they were forced to do during the COVID-19.
Article No. 1888 | February 8, 2021
Gamification empowers designers to drive human emotions that automatically means a product has more chances to become successful because it gets the user’s reaction. It becomes remarkable and stand-out.
Article No. 1884 | February 1, 2021
Ethical design involves much more than the General Data Protection Regulation (GDPR). A lot of people have realized that big organizations like Facebook should act more responsibly. Otherwise, they can face consequences in court due to the way they treat user's data. But we should go further!
Article No. 1882 | January 27, 2021
The future of UX, CX, and EX are entwined in one big X ... get ready.
Article No. 1880 | January 20, 2021
You may have come across the term “human factors design” in the past, but what exactly is it? In this article, we will review why it’s so important, key human factor design principles, and methods to evaluate how well you’ve considered human factors in your design.
Article No. 1878 | January 13, 2021
User experience is about understanding people, their wants, needs, expectations, and predicting them. But, as a UX designer, you have the power to manage user experience and create a product in a way that will guide a consumer to the result you expect. That’s exactly what we are going to focus on today. We will discuss 5 cognitive psychology theories that can contribute to UX design quality and help you create the experience you want your customers to have.
Article No. 1870 | December 29, 2020
As 2020 comes to an end (yay) there’s no reason you can’t finish it off on a positive note by taking some steps to put in place an improved B2B customer experience plan across your business.
Article No. 1869 | December 28, 2020
Customers don’t care what they’re worth to you. They want value from you. That’s what keeps them coming back to you and referring you.
Article No. 1866 | December 21, 2020
When we assume our design is flawed, we advocate for the user and can begin taking actionable steps towards building an outstanding product a user will enjoy.
Article No. 1865 | December 17, 2020
To achieve a profitable and growing business, you need happy customers. However, all too often, the voice of the customer gets lost in the process.
Article No. 1862 | December 11, 2020
In the last decade, we’ve witnessed the explosion of subscription-based “membership,” from movies, music, and audiobooks to elite global communities, razor blades, and dog food. While this phenomenon has been fueled in part by the growth of digital channels, targeted marketing, and the rise of the sharing economy, ultimately driving companies across industries to adopt a version of this business model is the irresistible promise of recurring revenue and sustained customer loyalty.
Article No. 1857 | December 4, 2020
Microsoft 365’s new workplace analytics join a handful of invasive surveillance apps, trading trust for a potential boost in productivity
Article No. 1856 | December 3, 2020
Conversational Design has become the industry standard for VUI. By crafting “Product Personas”, we can create a unified and engaging voice for our product which fits our users expectations and needs.
Article No. 1852 | November 24, 2020
Wherein a broken coffee grinder provides lessons in empathy.
Article No. 1848 | November 13, 2020
There are 1.2 Billion teenagers in the world! And this generation of teenagers grew up in a time when technology had already become mainstream. Therefore teens are comfortable clicking, typing, tapping, swiping, and conversing with text-based, or speech-based chatbots.
Article No. 1844 | November 6, 2020
Human advancement has been driven by the improvement of tools, machines and innovation that enlarge our regular abilities. However, our emotional mind – the part that controls our empathy has had little assistance from innovation to-date.
Article No. 1842 | November 3, 2020
How can we identify opportunities to design for more inclusion, equity, and even joy in everyday life of our cities? The team realized that the studio was not just about community design, but was also about becoming a community of support to each other and larger surroundings during this challenging time.
Article No. 1834 | October 5, 2020
As the dust settles on aviation travel, and attitudes toward it are reevaluated, airlines would do well to follow principles focused on the customer experience.
Article No. 1830 | September 25, 2020
Article No. 1828 | September 23, 2020
Find the exact words to use on your competitor’s website
Article No. 1820 | September 2, 2020
A collection of actionable advice for the job hunting Jr Designer
Article No. 1818 | August 27, 2020
Article No. 1808 | August 10, 2020
There are so many identities, circumstances, and fluid behaviours that influence your users, on a moment-to-moment basis, and on a longer-term basis.
Article No. 1805 | July 31, 2020