Article No. 1681 | May 18, 2017
An article on why empathy is a critical component, but not the complete center of, the design universe.
Article No. 1583 | February 29, 2016
Whether you’re a seasoned professional or a new graduate, all great designers care about four main things.
Article No. 1580 | February 19, 2016
Adopting practices that elevate the customer experience will undoubtedly produce a return on investment and provide a steady foundation for your brand.
Article No. 1574 | February 5, 2016
"X: The Book" is both a crash course in architecting great experiences and simultaneously a must-read for any designer looking to brush up on his trade.
Article No. 1559 | December 21, 2015
Empathy is the key to creating a UX that will actually make users happy, and a truly empathetic UX begins even before there’s a product to design.
Article No. 1558 | December 17, 2015
Making your website compliant with WCAG and ADA benefits everyone, not just those with disabilities.
Article No. 1555 | December 3, 2015
Designing a mobile app requires empathy. The features you invent must be business solutions that have a cost and a benefit to your business and to the user.
Article No. 1553 | October 22, 2015
Podcasting with Alan Cooper: father of Visual Basic, creator of personas, co-founder of Cooper, and all-around toolmaker.
Article No. 1536 | September 10, 2015
A slew of bad real-world experiences with an airline known for it's digital savvy remind us that experience design goes well beyond what's on the screen.
Article No. 1521 | August 13, 2015
In order to tap into emotion when designing experiences, you need to travel outside of your own comfort zone—enter, the provocateur.
Article No. 1506 | July 15, 2015
Forging real emotional connections with users takes the guts to protect the soul of your design, to be bold and vulnerable, and look through the customer lens.
Article No. 1456 | June 24, 2015
Usability testing doesn't have to be done in labs, doesn't require experts, and doesn't have to be expensive.
Article No. 1452 | June 16, 2015
We talk with Dan Ward—author of The Simplicity Cycle—about R2D2, design for dentistry, and why simplicity isn't the point.
Article No. 1434 | May 8, 2015
Here they are! The winners of the 2014 international Design for Experience awards.
Article No. 1432 | May 4, 2015
The difference between creating good experiences and amazing experiences often comes down to how thoughtful we can remain during the design process.
Article No. 1420 | April 6, 2015
Objectivity is key in the user testing phase of product development, and these six rules will keep your prototype ringing true.
Article No. 1418 | April 1, 2015
The creation of an online marketplace for single-origin coffee leads to some realizations about the connections between design thinking and innovation.
Article No. 1413 | March 24, 2015
UX executives who bring real change and innovation to their organizations rely on many of the same techniques when working with their teams and stakeholders.
Article No. 1408 | March 16, 2015
Results of the Promoting Empathy for Users category of the Design for Experience awards show how organizations can keep customers at their core.
Article No. 1401 | March 3, 2015
In an excerpt from his new book, Well Designed, Jon Kolko outlines a powerful design process.
Article No. 1393 | February 18, 2015
In an excerpt from her new book, Practical Empathy, Indi Young explains how to make change on the inside.
Article No. 1365 | December 29, 2014
You can get free book from Rosenfeld Media when recommend someone for a Design for Experience award.
Article No. 1362 | December 19, 2014
UX Magazine contributors give us their picks for the trends—both good and bad—that impacted experience design in 2014.
Article No. 1357 | December 10, 2014
A closer look at the results of the Experience that Makes a Difference category of the Design for Experience awards reveals the power of UX to improve lives.
