Conversational Design

Featured on Conversational Applications

Navigating Uncertainty
David Jenkins
In the current crisis, there is an enormous amount of people working from home, how...
Designing Care Through Messaging
Samihah Azim
Integral to transforming the delivery of care are deep explorations, research, and...
How can Federal decision-makers use Conversational AI to improve Customer Experience?
Jen Baird, Jonathan Alcabes
If Facebook can target ads based on your recent Google search history, shouldn’t the...
AI is Here, Time to Reimagine your Accessibility Strategy
UX Magazine Staff
When people with disabilities can’t access a website like others can, they naturally...
Why This UX Role Will Grow Fastest In 2020
UX Magazine Staff
“The rise in hiring conversational designers seems to be happening at a much faster...
How Humility Helps AI Work Better with Human Users
Nona Tepper
Because the outcome of an AI system is dependent on the information it’s trained on...
A Six-Minute Breakdown of Gartner’s Top Conversational AI Platforms
UX Magazine Staff
There’s a ton of noise, promises and exaggerations flying around. Here's a...
The future of work will be far less frightening when there’s more women in AI
Valla Vakili
Imagine a world in which AI researchers, visionaries, venture capitalists, and...
Automation and Applied AI
Emily Grace Adiseshiah
What’s next in the world of web design? Will websites and apps automatically...
The Anthropology & Future Of Chat-Bots & Conversational-Commerce
Elias Parker
Toby Shapshak, the South African speaker, strategist and editor of Stuff Magazine,...
Computer as Partner: A Synergistic Approach to Interaction Design
Rob Keefer, Lisa J Douglas
Human-computer interaction makes an effective partnership in which the outcome...
Humans, AI and the User Interface of the Future
Nir Eyal
Pairing new technologies with human assistants will result in tremendous new...
It’s historically unprecedented for any technology used by humans to be wielded through conversation. It’s now possible for humans to execute almost any function of software or machines through conversation.
 

Getting started in UX

Our contributors and staff recommend these articles on for developing an understanding of experience design and jumpstarting your career.

Hiring the Right Designer
How Much UX have You Put into Your UX Portfolio?
How Mature is Your Organization when it Comes to UX?
The UX Team Starting Lineup
Seven Things Your Boss Needs to Know About UX
Why UX Designers Need to Think like Architects
Five Customer Experience Lessons Coffee Taught Me
Four Things I Learned about UX at Universal Studios
The (Sometimes) Giddy Experience of Learning Design

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