Article No. 1837 | October 8, 2020
Conversations are bound to psychology. Here are 7 principles for getting started with conversational desgin.
Article No. 1829 | September 24, 2020
Skeuomorphism and anthropomorphism find new life in conversational design
Article No. 1808 | August 6, 2020
Article No. 1790 | July 10, 2020
The race toward hyper-automation is marked by pitfalls and staggering opportunities
Article No. 1788 | July 7, 2020
The lack of cultural competence in conversational AI is a direct correlation to the inherent bias within it’s development.
Article No. 1771 | June 10, 2020
How can we best prepare our children for the future?
Article No. 1748 | April 27, 2020
The people developing AI are transforming how we think. Here's how empathy plays a role.
Article No. 1730 | March 24, 2020
In the current crisis, there is an enormous amount of people working from home, how does your interface react?
Article No. 1702 | January 30, 2020
There is untold value that design teams can unlock when data scientists and ethnographers work together to solve a problem.
Article No. 1711 | January 29, 2020
When people with disabilities can’t access a website like others can, they naturally feel excluded. Given our ever-increasing dependence on technology, no one should feel irrelevant or isolated from technology.
Article No. 1709 | January 14, 2020
The ability to have seamless experiences across channels (even across competitor platforms) defines what we expect to see everywhere.
Article No. 1706 | December 31, 2019
“The rise in hiring conversational designers seems to be happening at a much faster clip than when companies started hiring internal UXers 10 years ago”
Article No. 1705 | December 11, 2019
There’s a ton of noise, promises and exaggerations flying around. Here's a breakdown of the sixteen conversational AI platforms in Gartner’s 2019 Market Guide.
Article No. 1700 | November 26, 2019
Imagine a world in which AI researchers, visionaries, venture capitalists, and startup founders are predominantly female.
Article No. 1701 | November 12, 2019
Because the outcome of an AI system is dependent on the information it’s trained on, ensuring a system presents a nuanced perspective can be tricky.
Article No. 1703 | November 1, 2019
AI chatbot technology is now opening up to human resource departments ripe for intelligent automation. A recent survey found that eight out of 10 businesses have already implemented or plan to adopt AI as a customer service solution by 2020.
Article No. 1694 | November 28, 2017
Much of the day-to-day work of UX design focuses on optimizing manual, paper-based processes through the use of technology. Human-computer interaction makes an effective partnership in which the outcome produced is greater than sum of the individual efforts.
Article No. 1683 | June 1, 2017
A book excerpt from the book by Christopher Noessel: Chapter 12: Utopia, Dystopia, and Cat Videos
Article No. 1660 | July 22, 2016
What’s next in the world of web design? Will websites and apps automatically redesign themselves in response to usage patterns?
Article No. 1609 | April 27, 2016
To architect the experiences of tomorrow, you must first design the interactions of today. But it is not enough to look in front of you—you must look ahead to the future.
Article No. 1571 | January 25, 2016
The stories algorithms provide must be designed to create true value for people, or we miss the great potential of IoT and the data it provides.
Article No. 1562 | December 30, 2015
UX Magazine contributors give us their predictions for the trends and developments that will shape experience design in 2016.
Article No. 1533 | September 3, 2015
The Internet of Things is likely to remain an abstraction to users until it can demonstrate real value ... like Sphero's BB-8 Star Wars toy.
Article No. 1532 | September 2, 2015
As technology and experience design both continue to gain influence over our lives, it's crucial that we understand what we mean when we say what we say.
